VO Product Options & Variants

VO Product Options & Variants

Reviews (1,067)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization and flexibility, especially useful for bespoke or made-to-order items. They appreciate the user-friendly interface suitable for those with limited tech skills and commend the responsive customer support for quickly resolving issues. The app also boosts sales and customer experience by allowing tailored product options and integrates seamlessly with Shopify.

May 25, 2023

Very supportive staff, very quick in reply to inquiries and support in any issue.

Ghanmori
United Arab Emirates
1 day using the app
January 4, 2024

This app was so easy to install and set up in my Shopify Store. Jon was the first to reply to my many requests searching for an app that allowed my customers to choose from different images to create their own custom art print. I set up my new product in no time at all. I highly recommend their app and look forward to seeing what add ons they do in the future. Thank you, Michelle

MICHELLE VELLA
Canada
1 day using the app
July 20, 2023

Sehr intuitives Setup, schneller und hilfreicher Support. Auch das Design ist sehr einfach gehalten und passt sehr gut zu unserem Shop.
Sehr empfehlenswert!

2023
Germany
1 day using the app
Edited July 6, 2022

Their support is phenomenal :) but I wouldn't say anything more...Their support is phenomenal :) but I wouldn't say anything more...

Ammpoure London
United Kingdom
1 day using the app
Relentless Apps replied July 7, 2022

Thank you for the kind words.

If you can also update your rating we would really appreciate it.

Thank you,
Jon
Relentless Apps

September 23, 2020

Normally I think this is the best product options app but it has one huge flaw (at least on my store). When you create the virtual product options and a customer uses them there will be no discount box shown at the check out. I have tried so many things to fix that until I realized it's caused by this app. I use Product Options by Bold now and it's working. Until this is fixed I unfortunately can't use your app although I think it's the best out there. :(

ModdedBody
Germany
1 day using the app
Relentless Apps replied September 23, 2020

Update: Shopify made an update and discount codes now work with our apps price add-ons. No third party app needed.

Old reply: Discount codes will still work with our app. I sent you an email for the solution to get them working with our price add-ons.

Please email me back.

Thank you,
Jon
Relentless Apps

October 14, 2021

I installed this app with the intention of using it for just one product. Simple to set up, everything seemed fine. The next day after installing it my store got 0 sales. Even for products that weren't using the app. It had been getting many sales every single day up until today. The only thing I could think of that I changed was adding the app (again, I wasn't even setting it up for my current running products). Well, I realized when customers added products to cart, my store would just freeze - they couldn't go to cart or initiate checkout. So, I deleted the app to see if this made a difference. And guess what - I refreshed and tried again - and could now access checkout again. I literally tried this with multiple products on my store (that weren't using the app) and got the same issue every time. Deleting the app seemed to do the trick. So I now spent an entire day on ads running traffic to a store that freezes upon adding a product to cart, because of this app. Hate to leave negative reviews but sadly in this case I had no choice.

East Grande
United States
1 day using the app
Relentless Apps replied October 14, 2021

I am sorry the app caused an issue with your theme. We went ahead and made the theme Prestige compatible with our app. Now you or anyone else using this theme won't have any issues.

Thank you for reporting the issue so we could fix this :)

- Jon
Relentless Apps

November 29, 2022

This app was everything I hoped it would. It makes it incredible easy to manage the variants of my products.

Dybbuk LLC
United States
About 23 hours using the app
October 29, 2018

No facility for these custom options to change the pricing from what i can see? Unfortunately I couldn't recommend it for this reason alone

Kustom Kit Gym Equipment
United Kingdom
About 20 hours using the app
Relentless Apps replied March 4, 2019

You will be happy to know that we updated our app to include this feature.

You are now able to add price add-ons to all your product options, and values.

Email us back and let me know if there is anything else I can help you with.

July 18, 2020

was supposed to get refunded and then they never replied

it did not work like it was supposed to do

CARTOONSIFY
Belgium
About 11 hours using the app
Relentless Apps replied July 18, 2020

Pleurat​, I had Shopify email you with the details about your refund.

Here is the email from Shopify: "We are sending this email to formally let you know that the refund from the developer of your app which is relentless has been successfully processed. This is amounting to $8.99. The refund was made back to the original method of payment. You will see this reflected on your financial statement in a few business days, usually three to five days depending on how quickly your payment provider processes the refund."

If you didn't get the refund please email us back so we can contact Shopify to take care of this.

I didn't get any emails about our app not working properly. If you need any help with the app send us an email and we will be happy to help.

- Martin
Relentless Apps

March 3, 2021

They immediately incurred a fee and did not give me a 14-day free trial time. However, the first installation did not meet my requirements and I need a refund

Kamiqiwallz
China
About 9 hours using the app
Relentless Apps replied March 3, 2021

I contacted Shopify and they already reversed these charges. You won't see our app charges on your upcoming bill.

We also updated our app to give a cumulative 14 day trial. So now if someone installs the app for one day last year and installs again they will have 13 days left on their trial.

When I looked into this I saw you installed our app in October of last year and the 14 day trial started from that date. That's how our old system worked and why you were charged.

Sorry for the inconvenience,

If you can respond to my email with anything we else can do to help I would appreciate it.

Jon
Relentless Apps