Variant Option Product Options , 1,010 reviews

Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
    897
  • 3% of ratings are 4 stars
    31
  • 2% of ratings are 3 stars
    18
  • 1% of ratings are 2 stars
    14
  • 5% of ratings are 1 stars
    50
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization, user-friendly interface, and ability to manage numerous product variants. They find the image upload feature for custom products especially useful. The app's performance is praised for its efficiency, and the customer service is commended for quick responses and helpfulness. Merchants value the app's compatibility with various themes and seamless Shopify integration. The trial period is seen as beneficial, allowing merchants to test before subscribing. The app is considered transformative, enhancing online stores and boosting efficiency and profitability.

February 13, 2022

disables cart slider (redirects checkout to /cart page first) which leads to lower conversion rate (one more click and page load time to complete purchase) for ALL orders, even if only regular products are part of the shopping cart. If this cannot be avoid at all for "variant option products", at least it shouldn't happen for all other orders, too.

truemorrow
Germany
25 days using the app
Relentless Apps replied February 13, 2022

Sorry about that Matthias​. We have a setting that will leave the add-to-cart functionality alone. This is only compatible if you are only using Shopify Options.

If you are using our virtual options then our app needs to get sent to the cart page after you click add to cart to ensure that our data is saved correctly. To my knowledge, all product options apps will have the same issue.

I sent you an email to get some more information from you. Email me back there and we can discuss this more.

Jon
Relentless Apps

October 16, 2019

+ Easy to add stuff to product page

- Doesn't work with express checkouts, including;
PayPal. Google Pay. Apple Pay, etc.

- I tested and had 6 orders with this product, only 1 actually charged for the add ons.

- Admin area a bit ugly, not properly coded in Polaris with React etc

Peach Avocado
United Kingdom
22 days using the app
Relentless Apps replied October 21, 2019

Hi Ricky. We are sorry but the express checkout buttons aren't compatible with price add-ons. We would love it Shopify would make this compatible with our app, and similar apps, but we are working with the limitations given.

We edited some code to remove those buttons on the cart page if a user has price add-ons so you don't run into this problem again.

Please let us know if there is anything else we can do to help you.

August 22, 2020

I love the app very easy to use! the only problem is whenever I add an image upload link to my product it never saves whenever I close it.... Can I please get help

Ipaintme
United States
About 8 hours using the app
Relentless Apps replied August 23, 2020

Hi Danny,

We received your email but you declined our request to access your site and fix this issue.

We also never heard back from you.

Sometimes, things just don't go as expected but I think we deserve a chance to help you fix the issue you had and provide you with great, immediate service.

- Jon
Relentless Apps

December 29, 2021

Unfortunately I couldn't get it to work. I was testing with one product but then the app changes the interface for ALL products. Tried going back to default setting with no success other than deleting the app itself. Customer support sent me a bunch of links to help pages, which made it even more confusing to pinpoint the problem.

Hair Crown Beauty Supply
United States
About 4 hours using the app
Relentless Apps replied December 30, 2021

Hi John. I emailed you requesting more information but we never heard back from you.

Email us back and we would be happy to look into any issues you are having :)

Jon
Relentless Apps

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