VO Product Options & Variants

VO Product Options & Variants

Reviews (1,067)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization and flexibility, especially useful for bespoke or made-to-order items. They appreciate the user-friendly interface suitable for those with limited tech skills and commend the responsive customer support for quickly resolving issues. The app also boosts sales and customer experience by allowing tailored product options and integrates seamlessly with Shopify.

April 1, 2020

This app really do what it should, and the support is very fast and great. If you should have variants this is the app you should buy.

Svea Produkter
Sweden
8 days using the app
July 28, 2021

Super customer service! They are really quick to fix any issue or inquiry you may have. I recently installed the app and so far I love the features and how user-easily it is. Super Recommended! I want to give them more than 5 stars. Thank you. Jon

usefuldesign
Australia
8 days using the app
April 28, 2020

With this app I can do everything I had imagined. It is user friendly and I'm very happy I installed it. I won't even think to try something else. They also have an excellent fast support if you need anything.

Project house
Greece
8 days using the app
November 18, 2022

Support has been fantastic so far and app is working nominally! Martin and Jon have been a great help fixing the issues I've had thus far.

LazerEdge
United States
8 days using the app
September 22, 2021

I can really recommend this app - it works how it should! What I would like to emphasise is the excellent and fast support. Thanks to the whole relentless apps team

Lauras Wollladen
Germany
8 days using the app
August 6, 2020

Loving this app! It's really helped me add more user-friendly colour, size and personalized options in my shop, and helped me manage my inventory on Shopify (so not every single option has to be tracked in inventory!) I also ran into an issue with printing invoices in Order Printer and Martin and Jon were really quick to answer and fix it for me! Highly recommend!

Emerald Erin
Canada
8 days using the app
Edited June 21, 2021

I had an order come in that didn't have any options chosen. I realized that the custom options are no longer showing up on my listings. I also realized that I have an increased number of abandoned checkouts, likely because customers were not able to choose options on their products. The only customer service option is an email form (which I have filled out), which means getting immediate help is not possible. In this case I have no idea how many sales this has cost me and I now have to reach out to customers and ask for their options and eat the cost if they choose something that should have been an upcharge. As a small business owner, this is an awful experience and I'm now more likely to leave Shopify all together for a selling platform that allows me to offer more product options without having to use undependable apps. UPDATE: Still no help from anyone at Relentless Apps but researching myself it seems that installing this app overrides some critical theme code. Two weeks ago we noticed that the mobile version of our site wasn't working. Fixing that code affected Variant, which caused it to stop working. In order to fix it we need code from Variant. We should not have to choose between a working mobile site and a working Variant app.

RainbowSheepShop
United States
6 months using the app
Relentless Apps replied June 21, 2021

When I tested this I saw our app was working correctly. I sent you an email requesting more information to fix the issues.

We only offer email support but we will respond as quickly as possible. I see I responded to your email within 45 minutes. I have been waiting for a response with more information to fix this.

Update: Still waiting for a response. I have tried emailing you on your different contact emails. I see you are still using our app. Please email me back with more information to fix these issues.

Jon
https://www.relentlessapps.com/contact/
Relentless Apps

November 14, 2019

Great app! I discovered this app and found that it is indeed the best! Seamless installation and intuitive in using.

Dressing For His Glory
United States
8 days using the app
October 26, 2022

The usability of the app is ideal for our store! In addition, the customer service response is quick! Grateful we found this app.

Ultimate Gifts MS
United States
8 days using the app
February 2, 2022

Great customer service! Helped me very quickly with what I needed help with! Great product and easy to figure out and navigate!

Clay Hill Custom Designs
United States
8 days using the app