VO Product Options & Variants

VO Product Options & Variants

Reviews (1,067)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing product customization and flexibility, especially useful for bespoke or made-to-order items. They appreciate the user-friendly interface suitable for those with limited tech skills and commend the responsive customer support for quickly resolving issues. The app also boosts sales and customer experience by allowing tailored product options and integrates seamlessly with Shopify.

November 2, 2018

I am just building my first shopify store and I decided to use this app. I am thoroughly enjoying it. I love the layout of it and how it makes my store look. Martin and Jon have helped me with any questions I have had, and helped me figure out why the app wasn't showing up when I changed themes. I hope in the future they can make an option to allow for price changes when a certain option is chosen, but other than that, it's the perfect app in my opinion. Highly recommend!

Unbaked: A Cookie Dough Bar
United States
2 days using the app
June 26, 2022

Excellent - I'd give more than 5* if I could!
A wonderful app that deals with add-on pricing in a sensible and logical way, so no confusion for customers.
Reasonably priced and very speedy support when needed.
Thank you!!

Cloud9DesignStore
United Kingdom
2 days using the app
April 14, 2022

This app does not do anything we needed for variants. It's very basic, and we were misled. They told us: "Unfortunately, upsell apps that change the functionality of the add to cart or checkout button will delete our app's data. Most product option apps will have the same issue. You also cannot use any Shopify discount codes." They also said "just delete your other apps so ours will work."
We have learned this is false information, and we replaced the app with a better version. Not helpful people.

Sleep First
United States
About 1 month using the app
Relentless Apps replied April 14, 2022

Hi Chrissy, we do our best to answer every question and fix every problem, but sometimes there are limitations on what we can do because of compatibility issues with other apps.

I did come across an upsell app recently that doesn't change the functionality of the add to cart button which allows our price add-ons to work correctly with it.

You can check that app out below.
https://www.relentlessapps.com/kb/compatible-upsell-apps/

You can also use Shopify Discount codes with our price add-ons by using one of the discount code apps I recommended.

I also emailed you back to get some more information on what you meant by "false information". Please email us back so we can understand what we said that was wrong and fix this for the future.

Jon
Relentless Apps

Edited February 6, 2021

App wont work. In addition to what they charge, they will send you an email forcing you to take 1 more paid app so the actual price they charge will actual charge. What is this scam?? How does Shopify even allow that?

99Jersey
United States
About 1 month using the app
Relentless Apps replied January 5, 2021

Update: Shopify made an update and discount codes now work with our apps price add-ons. No third party app needed.

Old Response: Hi Barak. Despite your negative review, it looks like you liked our app enough to be using it months later :)

We tried our best to help you by adding product options for you, answering all your emails, giving you an extended free trial, and giving you a discount to offset the price of KartDiscount.

We don't force anyone to install another paid app. Our app uses draft orders to collect our price add-ons and at the moment Shopify hasn't made this compatible with discount codes. You will need to add another app to get discount codes working with our price add-ons.

If there is anything else we can do to help you please let us know.

- Martin and Jon
Relentless Apps

July 2, 2020

I used this app to help me customize a few products on my site and I love how easy it was to set up. Their customer service is amazing and I recommend this app to everyone who would need to customize their products on their site. Extremely user friendly!

LINKD THE LABEL
United States
1 day using the app
October 27, 2020

Love this plug-in, it's very easy to use and easy to tailor for each product. It matches my requirements perfectly. I don't have any other comment so far!

MintandJolie
Canada
1 day using the app
March 15, 2022

Used this app for over a year, it's been very useful for my store :) They were helpful with any queries I had.

Hi Doggi
United Kingdom
1 day using the app
December 18, 2021

I'm using this app with the Shella theme which was performing just fine at first. It seemed to be compatible until last night. I've had 7 sales come thru that were attempting to buy one product and were shown an opposite product in the cart. They were also charged for the opposite product which means I have to issue 7 refunds. This has also slowed down my sales as I get 20/day before this time and today is my busiest day of the week and I'm sitting at 7 sales???? I lost money over this app glitching tf out.

sugarcrave.co
United States
About 1 month using the app
Relentless Apps replied December 19, 2021

Sorry about that Adebayo. We fixed this issue :)

We had updated our app the other day to better support our integration with another app called UploadKit. The update caused the issue with your theme. Everything is working now.

We went ahead and gave you a refund for our app. Let me know if there is anything else we can help you with.

Martin
Relentless Apps

January 10, 2021

Such a loss of time, prices are disappearing over time. Full of bugs, can't refresh without loosing all the work. If I could put 0 stars I would've ! Stay away from this app

Casanova Popart : Décoration murale / Art & Lifestyle
France
About 1 month using the app
Relentless Apps replied January 12, 2021

I am sorry the app didn't work for you. We tried to contact you but we never heard back.

We will be happy to set up the app for you right away and fix any issues with our app.

Jon
Relentless Apps
https://www.relentlessapps.com/contact/

November 24, 2022

The app is fine but it's not being used yet by my customers so I need to educate them on how to use it.

Papersheep
United Kingdom
About 1 month using the app
Relentless Apps replied November 24, 2022

The app should be intuitive for your customers to use. If you have any questions or need any help let us know.

Happy Holidays,
Relentless Apps