Reviews (164)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for displaying product variants as individual items on collection pages, enhancing the shopping experience with customizable options for showcasing variations like color. They praise its reliable performance and exceptional support, noting the team's responsiveness across various channels, including WhatsApp. The app is also valued for its affordability and its positive impact on store functionality and customer experience.

October 1, 2024

If the product has two variants like size and color, and you only want to split by color, what do you do? It did not work for me.

Attitude Fashion
United States
About 17 hours using the app
Extendons replied October 3, 2024

Hi, Your requirements are possible, please contact with support team. I apologize for the inconvenience 🙏🙏🙏. Please get in touch with us at this WhatsApp number your issue will be resolved on a priority basis. Please send me details on WhatsApp at +923078677415 or +923054285555 / ess@extendons.com
The team has not received any message from your number.

Regards
Muzammil
Product Owner

December 2, 2023

This app is an absolute disaster! Not only did it completely break our website's liquid code, resulting in our collection pages showing persistent errors even after uninstallation, but their customer service is a nightmare too. There's no live chat available, and it takes hours, sometimes days, to get any response from them. Meanwhile, every passing minute without our products visible on the website is costing us money. This app's malfunction not only disrupted our catalog but also the entire revenue stream of our business. Steer clear unless you're willing to risk lost sales, frustration, and a complete lack of reliable support.

Clinique Virtuelle
Canada
About 7 hours using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏

We take your feedback seriously and accept our support team is always available on chat all channels. Unfortunately, You missed the uninstallation guide.

We hope to see you soon on Variator

Muzammil

January 31, 2024

Додаток створив різновиди всіх розмірів та кольорів, і після видалення по інструкції, всі різновиди залишились. Тепер не знаю це виправити

Taton.shop
Ukraine
About 22 hours using the app
Extendons replied March 6, 2024

Привіт!

Вибачте за ваш досвід 🙏🙏🙏

Ми серйозно ставимося до ваших відгуків і приймаємо, що наша команда підтримки завжди доступна в чаті на всіх каналах. Ми покращили наш додаток. Встановіть програму ще раз і насолоджуйтеся багатьма функціями

Сподіваюся, скоро побачимось на Варіаторі

Музамміл

November 12, 2021

The App messes up the usability of Shopify 2.0 filters, and when support was contacted they broke our Theme functions, not a good support experience, unfortunately...

Lighting Illusions Commercial
Australia
7 days using the app
August 9, 2023

doesn't work on any shopify theme and they ask for opinions against options.

go your way please .

DEEVO | Professionel Cycling Apparel
France
About 18 hours using the app
Extendons replied August 17, 2023

Hi,
Thanks for your interest in Variator: See Product Variants. The app works well with all official themes on the Shopify theme store including free and paid ones. We have a great number of merchants using our app and increasing the visibility of their products.

Maybe you are stuck in-app setup or unable to create rules. You can share your problem with a screenshot "ess@extendons.com" and we can sort it out in no time. Feel free to discuss your queries with our support team. Thanks

August 31, 2023

Horrible app.
It broke my website code.

It shows all the variants including colors and sizes, which means it shows in the collection the same product multiple times.

Can not undo it even if you delete the app.

Pockets Life
United States
6 minutes using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 6 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"

This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.

We hope to see you soon on Variator!

Muzammil

January 24, 2023

After setting it up, right away, a liquid error is shown on all my collection pages.

Does not delete its code after deleting the plugin, the liquid error is still on my collection pages.

BLCK & WHITE
Hungary
5 minutes using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏 You just leave a review after 5 minutes 😔😔😔
Our support is available on all channels via chat. Unfortunately, you missed the chat with the support team"

This a common issue, every theme has a different structure and the support team solves compatible issues within a few minutes.

We hope to see you soon once we add what you need!

Muzammil