Reviews (25)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 28, 2024

Fantastic support and it works exactly how you would expect it to work

powder coatings direct
United Kingdom
6 months using the app
July 22, 2024

Great customer support and an amazing tool—really easy to use and it helped me make over $15K just by using this app. 10/10 would recommend.

Kunststof Steenschotten
Netherlands
6 months using the app
May 21, 2024

I highly recommend the VAT Dual Pricing app by Extendons.

It is quick and easy to set up, yet it allows for granular control if needed.

I had some questions after installing the app, and the support team replied to my messages quickly.

From their prompt replies and professional manner, I can tell there is a fantastic team behind this app. Thank you.

ShielderChassis
United Kingdom
6 months using the app
May 10, 2024

Amazing level of support from the plugin development team. Thank you!

Keep in mind that not all Shopify themes are coded the same so any App you install may not be fully integrated with your theme.
If this happens, reach out to the developer, and give them a chance to help you.

I needed dual VAT pricing on my store, and this app does that perfectly. It works in the shops base currency and for all foreign currency conversions.

After I installed the App, some things needed to be adjusted, and the Extendons Support Team responded quickly and got everything sorted out.

I know I am repeating myself, but their support is fantastic and in my opinion that is the most important thing when using a service, their level of support.

Thank you.

Pegasus Bulkheads
United Kingdom
3 days using the app
January 12, 2024

This app is fundamentally flawed.

If your VAT is calculated at checkout, rather than before this app will not work.

All it can do is simply show you the 'Excluding VAT' price if your default price is already including VAT.

This goes completely against what it claims it should do.

The support was very responsive, but ultimately not interested in trying to help fix the issue.

Trade Prices Online
United Kingdom
6 months using the app
Extendons replied March 6, 2024

Hello!

Sorry for the experience you've had 🙏🙏🙏

We take your feedback seriously and accept that our features are not for everyone.

We hope to see you soon once we add what you need!

Muzammil

November 29, 2023

The support team at Extendons has been absolutely amazing so far. Whenever I've had an issue they've been right on it for me. Would definitely recommend.

North Essex Render Supplies
United Kingdom
3 months using the app
May 14, 2024

Great help! Was quick to resolve the issues.

Water Filter Warehouse
United Kingdom
26 days using the app
April 22, 2024

The app works as intended and was easy to set up. The support team was very helpful and solved some comptabilities issues with our configuration.

PunaisesdelitSolutions
France
5 days using the app
March 22, 2024

Super fast response and everything is working great.

AirCompUK
United Kingdom
About 1 month using the app
Edited January 17, 2024

First the app didn't work at all. But support tried everything to fix it and gave longer free trial to really give it a chance. So now we will try again if it fits to our website.

VULFI B2B
Germany
6 days using the app