Vault: Warranty & Serial Track

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: JB Development

Install

Vault dashboard with customer case progress and QR passport

Track serial numbers, warranties, and claims. Give customers a central place for product aftercare.

Selling bikes, tools, electronics or anything with a serial number? Vault turns every order into a product record your customers can register, so warranty claims stop living in inboxes and spreadsheets. Customers register products and file claims through a branded warranty portal. You see the serial number, original order, warranty status and full repair history in one place. Approve claims, update repair progress and keep customers informed automatically.

Track serial numbers for products sold through Shopify orders.
Manage product registrations, ownership details, and ownership changes.
Store warranty information and keep warranty status linked to each product.
Record service, repair, and aftercare history for sold products.
View a complete product history from sale through warranty and ongoing service.

Languages

English

Pricing

Choose the plan that best fits your business.

free

Free

Features

3 active product records
3 claims per month
Serial number tracking
Warranty management
Customer warranty portal
Manual Shopify order import
Product registration history
Vault branding included

Entry

$4.99 / month

Features

50 active product records
10 claims per month
Serial number tracking
Warranty management
Customer warranty portal
Manual Shopify order import
Product registration history
All Free features included

7-day free trial

Starter

$9.99 / month

Features

500 active product records
50 claims per month
Automatic Shopify order sync
Automated customer notifications
Product ownership transfers
Customer warranty portal
Remove Vault branding
All Entry features included

7-day free trial

Pro

$19.99 / month

Features

2,500 active product records
250 claims per month
Bulk historical order import
Automatic Shopify order sync
Automated customer notifications
Public product passports
Service schedules and history
All Starter features included

7-day free trial

Business

$39.99 / month

Features

Unlimited active product records
Unlimited claims per month
Bulk historical order import
Automatic Shopify order sync
Automated customer notifications
Product ownership transfers
Public product passports
All Pro features included

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by JB Development.

Resources

Developer

JB Development

Eindhoven, NL

Launched

October 27, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address
Device and activity data

Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, Online Store

View customers

Customer data
View products

Products, collections
View orders

All order history
Edit Online Store

Theme, Online Store page content on a path controlled by the app