Reviews (188)

Overall rating
4.7
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface and customizable templates that easily align with brand aesthetics. It integrates well with CRM and email marketing tools, enhancing workflow and marketing efforts. The app is noted for its fast page loading times, which help retain visitors and boost conversion rates. Support is frequently praised for its responsiveness, particularly team members like Chloe, Juan, and Erlic. Additionally, it is considered cost-effective, offering premium features at an affordable price with a valuable free plan. It also includes sales-boosting features like heatmap setups and customizable sales tools, eliminating the need for additional apps.

April 17, 2024

Chloe is very helpful and responsive. She patiently guided me through some issues I had and left me with a better understanding on how to use Veda better.

Lunox
Malaysia
2 months using the app
January 22, 2024

Veda has a lot of beautiful pages and sections. Furthermore, they have a very prompt and responsible customer service team too. Highly recommended.

MadeForBA
United States
About 2 months using the app
July 24, 2024

Clunky. Had some issues with remaining code after uninstall as well even after following their direcitons. Backup before you install this. Cannot import or at least not a straight forward way to import current theme. would have to recreate all content from scratch. Only 2 templates for most areas.

HomeWetBar
United States
About 1 hour using the app
MyShopKit replied July 28, 2024

Dear HomeWetBar Team,

We apologize for the inconvenience caused by Veda Builder. If you were unfamiliar with using Veda, we wish you had reached out to our support team via live chat. We welcome all questions, no matter how small.

Regarding the uninstallation of Veda, we are unsure if you have contacted us for the uninstallation instructions and code removal. If we have provided instructions but you are still having trouble, please feel free to message us, and we will assist you in removing it. Alternatively, you can email support@myshopkit.app if you would like us to help remove the Veda code for you.

Thank you for choosing Veda. We hope you find a better app soon.

February 26, 2024

Horrible app, not easy to navigate, very unintuitive, highly limited. I subscribed to the advanced plan, and it's still very restricted. Support takes a long time to respond. I don't recommend this app, a terrible experience, and the worst part is I have to pay $39.00 for something I can't even use properly. I want to cancel this subscription, and even that is hard to access

Casa Lovely
Brazil
About 2 months using the app
MyShopKit replied February 27, 2024

Dear Case Lovely,

I hope this message finds you well. We wanted to extend our sincerest apologies for the delayed response to your inquiry. We understand that timely communication is important to you, and we regret any inconvenience this may have caused.

Upon reviewing our records, it appears that we have already replied to your initial message and included a step-by-step guide for you to follow. Could you please check your email inbox (and possibly your spam/junk folder, just in case) to ensure you've received our instructions? We believe this guide will assist you in addressing your concerns effectively.

Additionally, we wanted to check in with you regarding your current subscription status. If you are considering cancelling your subscription, please let us know. We are more than willing to assist you with the cancellation process and ensure that a refund is issued promptly. Your satisfaction is our top priority, and we're here to make this process as smooth and straightforward as possible.

Please do not hesitate to reach out for further assistance or if you have any more questions. We're here to help in any way we can.

Thank you for your patience and understanding.

January 26, 2024

My name is Lord Wilson I have close to no website development experience but Vada came with everything i needed from the built in themes buttons already connected to your Shopify store its amazing and so easy to use you wont believe it you have to try Veda!!!!!!!

VIRAL DEALS VAULT
United States
4 days using the app
Edited May 13, 2024

These tools are very useful. The online customer service is very poor, which makes me feel very bad. During use, various problems may be encountered, but customer service has poor understanding and lacks sufficient patience. I kept asking politely, but the conversation was still cut off

update
I did find a better tool to use. Regarding the repeated question, it is because the customer service did not provide me with an accurate answer, and even did not fully understand what I wanted to express. He misunderstood my question. Also, Veda suddenly couldn't function, which wasted my work. I have sent an email, but it hasn't been resolved yet. It's okay, I have uninstalled Veda. If possible, you can also post the conversation in the response.

Nine sister handmade nails
China
7 days using the app
MyShopKit replied May 12, 2024

Thank you for acknowledging Veda as a useful Shopify page builder. We also apologize for any inconvenience you experienced, although it was not our fault. If Shopify allowed us to upload images, we would post screenshots of the conversation between Chloe and you to show other users the level of patience Chloe demonstrated. She tried to answer your repetitive questions and guided you step-by-step on customizing Veda page templates. She also reminded you to regularly check your email if you're not online to receive live chat messages. It's clear that if you downgrade to the Free plan, you won't be able to use the Advanced plan's features anymore. We always welcome and support customers with good intentions who use our app. Thank you for choosing Veda from the start, and we wish you the best in finding a better fit for your needs.

April 7, 2024

GREAT APP, IT REALLY GIVES YOU THE FREEDOM TO DESIGN PROPERLY.

Words On Wall
India
3 months using the app
April 8, 2024

Tried a bunch of apps, but Veda takes the crown as the ultimate Shopify page builder. It's like a CRO powerhouse all in one, saving me tons of cash. And props to the support team for being patient and supportive—they're the real heroes here!

Roots
United Kingdom
13 days using the app
May 31, 2024

Helpful customer support. Very customisable.

We Know Health
Australia
About 1 month using the app
April 6, 2024

Absolutely fantastic app we couldn’t ask for a better one than this!

Steptin.de
Netherlands
3 months using the app