Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, cost-effectiveness, and seamless integration with marketing tools. They commend the responsive customer support and the free plan that allows building and publishing of more than 3 pages. Key features include Heatmap setup, built-in CRO sections, multi-level headers, and sales-boosting features. The app also supports mega menus and offers a 3D hover parallax feature. Regular updates and device responsiveness are also appreciated.

February 26, 2024

Horrible app, not easy to navigate, very unintuitive, highly limited. I subscribed to the advanced plan, and it's still very restricted. Support takes a long time to respond. I don't recommend this app, a terrible experience, and the worst part is I have to pay $39.00 for something I can't even use properly. I want to cancel this subscription, and even that is hard to access

Casa Lovely
Brazil
About 2 months using the app
MyShopKit replied February 27, 2024

Dear Case Lovely,

I hope this message finds you well. We wanted to extend our sincerest apologies for the delayed response to your inquiry. We understand that timely communication is important to you, and we regret any inconvenience this may have caused.

Upon reviewing our records, it appears that we have already replied to your initial message and included a step-by-step guide for you to follow. Could you please check your email inbox (and possibly your spam/junk folder, just in case) to ensure you've received our instructions? We believe this guide will assist you in addressing your concerns effectively.

Additionally, we wanted to check in with you regarding your current subscription status. If you are considering cancelling your subscription, please let us know. We are more than willing to assist you with the cancellation process and ensure that a refund is issued promptly. Your satisfaction is our top priority, and we're here to make this process as smooth and straightforward as possible.

Please do not hesitate to reach out for further assistance or if you have any more questions. We're here to help in any way we can.

Thank you for your patience and understanding.

April 6, 2024

Terrible app, leaves unused code even after deletion. It will be everywhere, I don't recommend this app to anyone

S10Home
United Kingdom
2 minutes using the app
MyShopKit replied April 7, 2024

Dear S10Home store owner,

We're sorry to hear about your experience. We want to clarify that we sent instructions on how to remove Veda code from your theme when this issue was raised. We're disheartened by the 1-star review as we hadn't heard back from you about any difficulties. If you had told us you needed help, our team would have been happy to assist.

If you still require assistance with code removal, please don’t hesitate to contact us via live chat or at help@myshopkit.app.
We're here to help.