Veeqo Shipping

The royal mail integration is good - and multichannel sales management and shipping generally works well. The bad - we find some of the UX a bit slow and buggy and it could do with a bit of an overhaul. Reporting is particularly weak too - better dashboards and some improved basic sales reporting would be great. A few more courier integrations wouldn't go amiss either. Overall though it's just about the best of these kinds of products: Linnworks is definitely overkill for us and a lot of the other inventory management tools are very US-centric and don't have many UK courier integrations.

It absolutely fulfills our needs. In the beginning we had little trouble with setting up. But since the support is always available we do not have to complain anymore!

Superb service, the best quality support we have seen from a company. Everyone in the business truly cares about the customer. Been using for 6 months now and had not 1 issue. Has completely transformed the way we operate and the speed we can process orders. 6 stars please.

We have had a great experience integrating Veeqo with our Shopify store. The integration with our warehouse is seamless, and we are able to track multiple channels pretty simply. The customer service is very good, I never have any issues getting in touch with questions. It would be great to see some improvement in the reporting capabilities, more flexible data retrieval and more user friendly interfaces would definitely make our lives easier.

We've been using Veeqo for about 18 months and find it an excellent inventory software. We have quite a complicated inventory and Veeqo were very helpful in helping us organise it to suit our needs. We researched many different softwares and Veeqo ticked nearly all the boxes of what we need. Their support is excellent and it helps for us that they are UK based. We have used a few different inventory softwares over the years and Veeqo has been the best, they are also working on their reporting capabilities, so we are looking forward to that. I have given them 4 stars, but once they improve their reporting, they would get 5 stars from us.

Great product and great customer service! I love the barcode integration, i asked them to add in a feature and they were more than happy to put it in for me, for no extra cost might i add! It is currently in development but once it is released it will help my process greatly :-) A must try app!!

We love Veeqo! We operate two Shopify stores (one for US and one for Canada) plus two separate Amazon FBA stores. In December of 2019 we migrated from a much higher priced competitor to Veeqo. Right away I was impressed with the thorough pre-flight process. The Veeqo crew didn't give the impression of a pushy sales team. They truly wanted to make sure that Veeqo would meet all of our needs before we signed on. Vera was not only extremely knowledgeable with the product but understood our needs and how we would be impacted (good and bad) by the switch. After a very smooth implementation, I was shocked that there was not one major issue. No records were lost and syncing was all spot-on! Each week of using Veeqo made me a bigger fan as I discovered the many time time-saving advantages. Lastly, the customer service is extremely helpful, friendly, and prompt. We love Veeqo!

UPDATE: More than a year has passed since our review, and Veeqo STILL does not support post-purchase checkout offers or 'on hold' fulfilment statuses, despite Shopify releasing this functionality in May 2021. We have requested this functionality countless times but the feedback has essentially been ignored by Veeqo. We don't understand how a "Shopify Plus Certified" app can still be lacking in compatibility with Shopify in this way.
---- Original Review ---
Veeqo does a reasonably good job in organising the picking, packing and dispatching of orders as well as integrating directly with carriers. Unfortunately however, the app does not support order editing in Shopify, or post-purchase checkout extensions, therefore limiting opportunities to add or edit items after purchase which is a shame. The availability of customer service / support is good, with live chat available 24hr and quick response, however the live chat agents have limited knowledge and getting issues recognised and escalated to the development team can be difficult.

Amazing platform that's made concentrating on growth easy. The team are very helpful and they have a chat function where you generally get a response within 2-5 min. The platform continuously has improvements made to it, and is suitable for companies of all sizes

Veeqo does a good job of managing order fulfilment across eBay, Shopify and Amazon. Customer service is helpful and responsive.