Reviews (127)

Overall rating
4.1
Counts per rating level
  • 72% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficiency in managing orders and inventory across multiple platforms. It features robust tools like multi-channel integration, batch label printing, and invoice customization, enhancing operational efficiency and reducing shipping costs. The user-friendly interface and reliable syncing capabilities are notable, alongside responsive customer support and continuous updates. Specific functionalities like custom shipping packages and competitive rates ...

January 8, 2025

Such useless support doesn’t exist in any other organization. Most likely inherited from Amazon. Tickets remain unresolved for 2-3-4 months. UPS claims can’t be filed because a master account is required, and Veeqo says, ‘File it yourself, we don’t know anything,’ while UPS says only a master account can file the claim. USPS labels are deleted, but they always stay on the USPS scan form and later ...

Ranok Inc
United States
8 months using the app
October 10, 2024

I really want to give Veeqo a higher rating as the software is very promising. Unfortunately Veeqo does NOT synchronize order edits that occur in Shopify. You heard that right... Say a customer reaches out that they ordered the wrong color or size of something and you go in and edit the order before it's been fulfilled. Well those order edits do NOT synchronize to Veeqo and you'll end up ...

Old Bones Therapy
United States
About 2 months using the app
September 16, 2024

Veeqo is terrible. I have not been able to get our Shopify account to work properly with Veeqo. My inventory and order information does not sync. I submitted a request for assistance on August 19th and now it's September 16th and they keep telling me that the engineering department is working on it but cannot commit to a timeframe. If you sell through Shopify, you will need to update everything ...

Style Republic
United States
12 months using the app
Veeqo replied September 19, 2024

We're terribly sorry to hear this has been your experience. I've reviewed your account, escalated to support and you will hear from us directly.

May 15, 2024

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! ...

Curve Surfboard Accessories - United States
United States
10 months using the app
July 6, 2024

worst customer support. been trying to set this up for 4 weeks and just shit.

LooREADY.co.uk
United Kingdom
About 1 month using the app
June 19, 2024

This platform is a bug filled mess. Feels like it's in pre-beta testing. Can't combine shipments, can't split shipments, support tickets go no where... Don't get suckered in with the promise of no monthly fees, the headaches this platform cause aren't worth it.

Flush Packaging
United States
2 days using the app
January 22, 2024

Buggy and unsupported. Sync in not working right. Some addresses show up and "unverified" and you can only buy DHL labels. Try calling them with a question. Call rings for 3 to 5 minutes and then you get a VM that picks up and asks to call them back.

oneClickservers.com
United States
9 months using the app
February 6, 2024

honestly, I can't imagine how it is possible to use this app. complicated and unhelpful, irrelevant orders, irrelevant products. not possible to handle all of that

Pawious
United States
7 months using the app
September 21, 2020

For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.

TheArtistsQuarter
United Kingdom
5 months using the app
November 23, 2023

System isn't ready for release - too many bugs, doesn't sync with platforms in any reliable way. Support is enthusiastic and friendly but hindered by a product that doesn't work.

After 10 weeks of trying to get this app to work, missing £5k in sales and losing the first part of the Christmas sales period we've given up and moved to another app. This one has potential (I liked the UI and ...

ECO SKINCARE
United Kingdom
3 months using the app