Veeqo Shipping

worst customer support. been trying to set this up for 4 weeks and just shit.

awful product. veeqo claims "Get Protected - Amazon will protect your account and pay for A-to-z claims related to delivery issues or items not received (INR).** this is a LIE. Amazon will NOT protect your account for labels bought via Veeqo. AZ claims get ZERO protection, Amazon does not care about Veeqo Seller Gaurantee, and ignores it. and Veeqo simply does not care that Amazon does not care! we have been waiting around 6 months now to get reimbursed as per Veeqo's promises....and spent countless man hours chasing them up....but CS just make false promises...if they reply at all. as for the advertised 5% credits...in reality these are more like 0.5%. Fools gold both ways these guys just dont live up to their promises. dont get your hopes up, and DON'T GO VEEQO!!

This platform is a bug filled mess. Feels like it's in pre-beta testing. Can't combine shipments, can't split shipments, support tickets go no where... Don't get suckered in with the promise of no monthly fees, the headaches this platform cause aren't worth it.

Be careful. The advertisement for this app says that it's simply for buying shipping labels. In reality, you need to provide access (view and edit) to the full information of your sales channel. For example, from Amazon, this includes: Tax Remittance, Selling Partner Insights, Amazon Fulfillment, Pricing, Finance and Accounting, Product Listing, Inventory and Order Tracking, Direct-to-Consumer Shipping, Tax Invoicing, Buyer Solicitation, Buyer Communication!!! Moreover, there were notifications from Amazon that the app requests reports on all these categories every couple of hours. You cannot buy labels without providing this data. That is, they blatantly lie, covering up with label buying to gain access to all the information about your sales channel.
Support does not hesitate to refer in every message that they are from Amazon. But they apparently do not know that due to Amazon's constant harassment of sellers, this is more a reason for distrust than trust.

honestly, I can't imagine how it is possible to use this app. complicated and unhelpful, irrelevant orders, irrelevant products. not possible to handle all of that

Buggy and unsupported. Sync in not working right. Some addresses show up and "unverified" and you can only buy DHL labels. Try calling them with a question. Call rings for 3 to 5 minutes and then you get a VM that picks up and asks to call them back.

For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.

System isn't ready for release - too many bugs, doesn't sync with platforms in any reliable way. Support is enthusiastic and friendly but hindered by a product that doesn't work.

After 10 weeks of trying to get this app to work, missing £5k in sales and losing the first part of the Christmas sales period we've given up and moved to another app. This one has potential (I liked the UI and functionality) but just isn't ready for release yet.

Integration of this app is so complicated and unclear that it is difficult to execute. Despite removing inventory access for this app, it has single handedly removed 900 units of stock from our store, of around £28k of value

It would be so perfect - if it worked. But it doesn't and they are clearly still figuring out their platform with little commitment or responsibility for their mistakes. They even try to help you, but they do not know how because they also do not know what they are doing. If your business is just starting and you do not have many orders or don't care about your inventory syncing properly, go for it. Otherwise, stay away from Veeqo.