Velix Chat: AI Chatbot
- Pricing
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Free plan available. Usage charges apply. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Velix Apps
Featured images gallery
AI sales Agent and live chat: answer shopper questions, recommend products and close more sales.
Velix Chat is an AI sales chatbot, AI shopping assistant and live chat for your online store. The AI agent answers customer questions 24/7 using your products, policies and pages, recommends products, adds items to cart and checks order status, helping shoppers decide and buy. When a shopper needs a person, your team takes over from the Inbox in your store admin. Multilingual AI customer support in 19 languages, matched to your brand.
- AI sales chatbot trained on your products, policies and pages
- AI shopping assistant: product recommendations and add to cart in chat
- AI customer support 24/7: order tracking, shipping and policy answers
- Live chat and helpdesk Inbox with human handover to your team
- Multilingual AI chat in 19 languages, including Spanish, German.
Languages
English
Categories
Workflow automation
Estimate your monthly charges
Rounded up to the nearest dollar
Ai Replies
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 200 AI replies per month
- AI sales chatbot and live chat
- Product recommendations and add to cart
- Team Inbox with human handover
- 19 languages including Spanish, German
- Chat history kept for 90 days
Starter
$19 / month
Plus usage charges
Features
- Everything In free
- 1,000 AI replies per month
- Unlimited chat history
- Human handoff
- Product recommendations and add to cart
- Order tracking in chat
- AI sales chatbot and live chat
- Hide the Powered by Velix Chat badge
Usage
Cost per unit
Ai Replies
$0.025
14-day free trial
Growth
$49 / month
Plus usage charges
Features
- Everything In Starter
- 4,000 Ai replies per month
- Unlimited chat history
- Human handoff
- Product recommendations and add to cart
- Order tracking in chat
- AI sales chatbot and live chat
- Priority support
Usage
Cost per unit
Ai Replies
$0.025
14-day free trial
Premium
$189 / month
Plus usage charges
Features
- Everything In Growth
- 15,000 Ai replies per month
- Unlimited chat history
- Human handoff
- Product recommendations and add to cart
- Order tracking in chat
- AI sales chatbot and live chat
- Priority support
Usage
Cost per unit
Ai Replies
$0.025
14-day free trial
Scale
$349 / month
Plus usage charges
Features
- Everything In Premium
- 30,000 AI replies per month
- Unlimited chat history
- Human handoff
- Product recommendations and add to cart
- Order tracking in chat
- AI sales chatbot and live chat
- Priority support
Usage
Cost per unit
Ai Replies
$0.025
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Velix Apps.
Resources
Developer
Launched
November 2, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days, shipping information
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View discounts
Discount codes and promotions
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Edit store analytics
Analytics annotations
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View Online Store
Online Store pages
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Edit Shopify admin
Files, legal policies
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View other data
Shopify Markets settings
