Reviews (59)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 6, 2024

Verifast AI is a critical omni-channel support and sales channel for us.
As a leading player in the personal hygiene space, Verifast AI has broken the shackles of engagement. Customers feel free in asking intimate questions, which they otherwise hesitate in asking. Our customers love using the AI as they get assisted throughout their purchase journey.
A majority of our sales happen offline, which the Verifast team has seamlessly integrated in their online flow, making the experience completely omni-channel. 100% Recommend.

Pee Safe
India
2 months using the app
Verifast replied December 28, 2024

Helping your customers feel comfortable and supported during their shopping journey is exactly what Verifast AI is here for. Thank you for trusting us to deliver such an impactful experience!

April 29, 2024

Using Verifast AI has been a game-changer for our e-commerce store!
Their team offers prompt support and their AI provides personalized recommendations that truly resonate with our customers’ needs. We’ve seen 15% conversions from AI conversations.
Highly recommended for boosting online engagement and sales!

B4brain
India
About 2 months using the app
Verifast replied December 28, 2024

15% conversions from AI-driven conversations is an incredible achievement! We’re grateful to be part of your journey and excited to help you reach even greater milestones

April 30, 2024

We have been using the bot for over a month and it has really helped respond to a lot of the initial queries that customers have. Definitely helps save manual bandwidth in responding to customers. The Verifast team is very hands on and super supportive in understand our requirements and making modifications and tweaks as necessary.

Home Canvas
India
About 1 month using the app
Verifast replied December 28, 2024

It’s fantastic to hear how Verifast AI has helped your team save time while responding to customer queries. Thank you for trusting us to support your business!

April 4, 2024

The bot introduces users to a dynamic experience , guiding them properly and ensuring that the user doesn't get lost or confused especially if they are selecting from a wide array of products. Verifast makes sure that the bot is optimized according to business requirements with up-to-date technological trends.

Oleum Cottage
India
About 1 month using the app
Verifast replied December 28, 2024

We’re so happy to hear that our AI Chatbot is making it easier for your customers to navigate your product range! Thank you for your kind words and trust in our team.

February 23, 2024

This AI has the power to replace human sales agents!!!
The best part about working with them was that we were able to customise the bot as per our brand identity. Right from the UI, to the message tonality, to the end recommendations, all was easily customizable. The Verifast team was swift in accommodating changes.
We are trying to create an experience for the shoppers as if they are talking directly to me - the founder.

Fabusframes
India
28 days using the app
Verifast replied December 28, 2024

We’re delighted to hear that Verifast AI sales agent is creating a personalized shopping experience for your customers. Thank you for trusting us to reflect your brand identity so seamlessly!

February 24, 2024

We created our custom AI Nutritionist with Verifast!
Our business heavily relies on consultations with nutritionists. We've amassed valuable insights empowering customers to make informed staple choices.
The Verifast's AI sales agent incorporated these insights and replicated the experience of consulting with a nutritionist. The AI probes for health concerns and demographic details. Based on that, it offers highly personalised food options.
We have witnessed a significant uptick in engagement and conversions since then.

Chakki Peesing
India
26 days using the app
Verifast replied December 28, 2024

Turning your nutrition expertise into an AI-driven experience via AI Chat is such a unique and inspiring use case! Thank you for letting Verifast AI play a role in personalizing recommendations and boosting engagement

March 5, 2024

Verifast team has been super helpful with the set up which did not take more than a day for us. It has elevated the customer experience on our website and we would definitely recommend partnering with them.

Skinvest
India
21 days using the app
Verifast replied December 28, 2024

We’re so pleased to hear that Verifast AI has elevated your customer experience and also the AI Chatbot was easy to set up. Thank you for your kind feedback—it means a lot to us!

February 20, 2024

"A must have for any D2C brand"
We have been working with the Verifast team for over 3 months now and have loved their prompt service. They keep on rolling out new features and are open to tweaks in the AI's conversational flow.We primarily use it for driving engagement and conversions.
As a herbal tea brand, the AI sales agent efficiently probes customers to share their health concerns or goals. The subsequent personalised recommendations and smart upsell nudges have resulted in 15% conversions from chats.
100% Recommend!

Blue Tea
India
8 days using the app
Verifast replied December 28, 2024

We’re so glad to hear Verifast AI Chatbot is driving engagement and conversions for you. Thank you for letting us support your mission with personalized AI-driven solutions!

August 12, 2024

Installing Verifast AI on our store was a no-brainer. It's like having an extra team member who works 24/7 without any breaks! The chatbot solves customer issues quickly, and the increase in sales speaks for itself. Great app and great team behind it!

Tufty Home
United States
4 months using the app
Verifast replied December 28, 2024

Having a reliable team member who works 24/7 is no longer a dream, thanks to AI! We’re so glad Verifast AI sales agent is helping solve customer queries and contributing to your conversions. Thank you for trusting us!

February 28, 2024

Berkowits is a renowned Hair care brand and we were earlier using a popular menu based chatbot tool. The problem was that a customer could choose from a set of options, causing drop offs. Replacing it with Verifast's AI sales agent was a game changer. Not only does the conversational approach of the AI closes orders by itself, but it also books appointments for our expensive in clinic treatments. We get leads from every 5th customer conversations, of which more than 50% get converted.
Despite being affordable, their support is top notch. They happily incorporated feedback related to recommendations.

Berkowits Hair & Skin Clinic
India
2 months using the app
Verifast replied December 28, 2024

We’re thrilled that Verifast AI has made such a positive impact for your brand! From closing sales to booking appointments, it’s exciting to see the chatbot working its magic. Thank you for sharing your experience!