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Get order, fraud and stock alerts in Slack, Telegram or Teams and act on them with one tap.
OpsPing sends the alerts that matter, such as big orders, fraud flags, sold-out products, unshipped orders and chargebacks, to Slack, Telegram, Teams, Discord, WhatsApp, SMS or e-mail. Act with one tap, assign tasks with deadlines, escalate when nobody reacts, set quiet hours and get a daily digest. Start from ready-made recipes. Customer names, e-mails and addresses are never stored.
- Alerts to Slack, Telegram, Teams, Discord, WhatsApp, SMS and e-mail
- Ready-made recipes and a rule builder with and/or conditions
- One-tap buttons: acknowledge, tag, create task, assign
- Tasks with owners, deadlines, checklists and escalation if nobody reacts
- Duplicate suppression, grouping, quiet hours and a daily digest
Languages
English
Works with
- Shopify Flow
Categories
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 100 notifications per month
- 1 channel: Slack, Telegram, email, more
- 3 active rules, all alert recipes
- Acknowledge and tag buttons
- Duplicate suppression
- Up to 3 team members
Starter
$9.99 / month
or $95.90/year and save 20%
Features
- 1,000 notifications per month
- 5 channels incl. WhatsApp and SMS
- 15 active rules, 10 team members
- Morning and weekly digests
- Quiet hours, grouping, custom templates
- Task board with checklists, deadlines
7-day free trial
Pro
$29 / month
or $278.40/year and save 20%
Features
- 10,000 notifications per month
- 15 channels, 50 rules, 30 members
- Task comments and automatic tasks
- Escalation when nobody reacts
- Flow actions and triggers
- Order page block with tasks, @mentions
- Cancel/hold/reply buttons for managers
7-day free trial
Business
$79 / month
or $758.40/year and save 20%
Features
- Unlimited notifications (fair use)
- Unlimited rules and channels
- On-call rotations and overrides
- Up to 10 stores in one team inbox
- SLA reports for tasks
- REST API
- Everything in Pro
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Vexio.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Device and activity data
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify Payments, Online Store
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View customers
Customer data
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View products
Inventory, products, collections
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Edit orders
All order history for the last 60 days, returns, order fulfillments, draft orders
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View Shopify Payments
Shopify Payments disputes
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View Online Store
Theme
