Reviews (96)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
March 5, 2024

This app is so great. It is super easy to use. If you have a question, which I had some, the customer service is excellent.

Suga Kitty
United States
6 months using the app
March 4, 2024

Viaglamour is just great. the app is extremely simple to use and you get all the information you need.
and if for some reason you need assistance Customer Care is just a click away, answering all you questions in Person not a bot.

ViaGlamour is a shining example of what a beauty company should aspire to be. I really recommend their products and services.

Xpressions Cosmetics
United Kingdom
13 days using the app
February 24, 2024

I highly recommend this app. Support is great! Kiril is always there to help me .

Began cosmetics
Canada
11 months using the app
February 28, 2024

Viaglamour is great, super easy to work with and their staff are wonderful and professional. They get back to you in a timely manner and are there to help with any questions you may have. Super easy to work with!

Keep It Glossy
United States
About 1 month using the app
February 24, 2024

Their service is amazing and customer support is top notch. Would def. Recommend.

Triumph Cosmetics
United States
4 months using the app
January 28, 2024

Non-existent customer support.

This app has BUGS BUGS BUGS.

Logo uploading doesn't work 50% of the time, and you need to reupload 10+ times for it to stick to your settings.

Try calling? Voicemail, no live person to talk to. They don't call back. Try emailing? No response.

They offer a 14 day free trial but you wont hear from them in that time, so please pass for something else, this is NOT the solution for you.

LOOTBOX
United States
10 days using the app
viaGlamour Beauty replied January 29, 2024

I was trying to get a hold of you but can't!! Your email doesn't work!

https://gyazo.com/6a8571a8becc02d3a4847129d108c8e1
https://gyazo.com/d35e66be6f8a99cf3f851f2e4a836614
https://gyazo.com/02c2a5e212e619852c5feb8d405955cd

Text messaging, phone calls, email, and email from your other store.

I am 100% here for merchants but I don't know where you'd respond!

Please help me get in contact with you!

My number is (866) 217-1477, I'll be waiting to get a text back.

Kiril

August 8, 2024

Terrible customer service and slow shipping!

NEWYORKLISTED
United States
22 days using the app
February 27, 2024

Great customer service

ElegaSkin
United Kingdom
2 months using the app
May 18, 2024

Depuis la venue de Kiril chez ViaGlamour, je suis impressionnée par la qualité et la rapidité du support. Définitivement une belle organisation et un bon support pour mon entreprise. Ils m'ont notamment supportée efficacement pour une demande urgente lors de la fête des mère. Merci Kiril.

D ATTITUDE
Canada
About 1 year using the app
Edited January 23, 2021

I used this App for a few months now and I can simply describing as fantastic. The product quality is amazing, nothing less than big Companies, and I am a beauty veteran - name same of them and I work for them or had a friend that did work and gave me insight. This gave me a lot of confidence to start my own online store and I personally tried a good bunches of products and I was pleasantly surprised with the products quality. The support is great, always available and my Account Manager Keira is super helpful,and professional. They just also update the App and is even better and super easy to use , and the new pics and swatches are great to be uploaded. To summarize, get it and you will be super happy!!

Glitzy Makeup
United Kingdom
Over 4 years using the app
viaGlamour Beauty replied January 23, 2021

I absolutely love forwarding reviews about the formulas to my colleagues that work on improving the products every day. You're always making us smile; that's for all the kindness that you're sharing with us! - Keira 🇬🇧🇨🇦