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Let me tell you! They are among the best of the best! From service to support to their whole platform. Of all the apps I've ever used over the last 7 years...this one is the creme de la creme! I'm so happy this company and its people exist. Talk about innovative! This a definitely a game changer!
I haven't upgraded yet, but I will soon. I was playing around with the free version and had trouble with my logos (jpgs and pngs were too small to show well), and I had questions about how to use the editor. Words can't even describe how helpful Keira was. He literally recorded his screen and sent me the video to walk me through some stuff. He gave me lots of helpful advice about my images, he helped me with my images, getting them to a larger file size from the pdfs I had them in, and he communicated PROMPTLY. He was there until I had to go to sleep, and there for me first thing in the morning. I don't think he sleeps. I have yet to see how the rest of the process goes, but I feel very comfortable investing my money into a company that has such great customer service and communication. I can't wait to move forward with viaGlamour. Highly recommend!
I used the viaGlamour app to help with customizing my cosmetics line. Keira, as my account manager has been super awesome and helpful in helping me to navigate through the app making the process very understandable. Thank you Keira, I really appreciate your time and effort!
Starting a business can be such an stressful experience, but when you partner with the right team, everything is easier. And, yes, I used the word team, because in the end viaGlamour tends to be more than just a vendor or supplier. They go above and beyond. Recently, I was having a technical issue with my designs and after trying different options, I sent and email a bit late at night requesting help, thinking that I would get a solution probably within one or two days. To my surprise, a few minutes later I had a response from Keira, who patiently assisted me and she fixed the whole thing in a matter of minutes. Thanks to her I was reassured on how reliable viaGlamour is. Thank you again. You guys are the best!
I love having the ability to design my own products and put the kits together. It’s such a cool process. I had a very small problem and they called me on the phone to fix it... how’s that for customer service??!! Not an email like you usually get. Definitely worth it and the product samples were amazing. They were gorgeous in their packaging and the products themselves were fabulous. I’m sold!
Thank you so much! I'm really happy that I could help over the phone; I love doing calls! Thanks for the kind feedback about the samples too!
- Keira 🥳
From the moment that I started using the ViaGlamour Beauty app I've received the utmost support from them and all my questions are always answered in the best way! Starting a new business is never easy but Keira, the business manager always does the best to make sure that everything goes well. I really appreciate that! It can only get better with support like this! Via Glamour is amazing! Simply put.
Easily the BEST cosmetic app on shopify. Easy to use yet has more customization than everything else out there. no minimum quanity and the prices are reasonable, even for the subscriptions. And customer support is top notch. I tried at least three other makeup apps before I tried them and now I wish I tried them soon.
Fantastic company to work with, and even better products. Definitely worth the monthly subscription. Id gives them 6 stars if I was called. Great Job viaGlamour.
Easy to use and customer service is amazing
I can say I’ve been building my cosmetic brand for almost 3 weeks now I’m making sure it’s perfect before launching my store! I have bought a sample AND I LOVE IT!!! And it was one of the lipsticks and you talk about long lasting!!! After I ate or drank it was still ok!!! And it was delivered faster then expected delivery date!!! I would 10 star this app seriously!!!