Reviews (62)
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Very bad app, the app keeps causing price changes for certain items. Support is difficult to reach, only a bot. Personal support should be available within 2 hours, after 4 hours still no feedback. When uploading products you can't set in advance which products in the category are uploaded, no, all products in that category are uploaded. This of course makes the shop confusing to edit.
Good day!
The response time of our support desk replies within 2 hours on business days. You can easily get in touch with us via woosa.com/contact or within the app settings ...
we wanted to give 0 stars but it doesn't work ;)
Concerning customer service it is very bad we are constantly forced to repeat the same questions without having answers to our problems which lasts for days with little Jessica who moves at the speed of a snail ;)
we will say that the level of professionalism is very, very low with the impression of speaking to child agents who throw tantrums if ...
Good day Fabien,
This review speaks volumes.
You explained that you can’t speak English and communicated with us by using Goolge Translate.
This caused a language barrier, ...
HELLO. Do not resell the goods of this company, because the goods are of poor quality, defective. Returns are fine, but customers are unhappy with most items. I've had a lot of nerves with this company because of customer complaints.
Hi Aduko,
Sorry to see you had such a bad experience with the quality of the items.
Be aware that we are Woosa and only provide the integration of VidaXL into your store. ...
so mad for second time they took money from my account when they assure me that they cancel my subscription . this is the worst dropshipIng app plus 0 help you need to wait a month for replay . i want my money back
Hi Little Bee,
We are not able to cancel your subscription. You simply cancel your subscription by uninstalling the app.
This is common in Shopify and works the same for all ...
Sehr sehr schlechter Support!!! Sind gar nicht kulant und wissen über nichts Bescheid. Die App leider auch nicht brauchbar, da die Bilder nicht komplett importiert werden und die Produktbeschreibungen sind furchtbar.
Wir haben nicht einmal ein Konto! Und es werden 29 USD abgebucht. Absolut nicht zu empfehlen.
Kundensupport ist nicht gut. Man muss immer lange warten und veleleicht bekommt man auch keine Lösung. Kategorien Mapping ist ein großes Problem und neue Produkte immer wenn aktualisiert werden kann man nicht finden und auch in shop kann man nicht zeigen und verkaufen. Der Hesteller von dieser App soll diese alle Probleme korrigieren und danach diese App veröffentlichen. nicht empfehlenswert das ...
no instaléis esta app me han cobrado dos meses (30 euros + 30 euros) y aún sigo esperando que me den de baja.
Unos estafadores.
I want to unsibscribe, but there is no option to do it???? With 1 click I can subscribe but there is hidden option to cancel subscription? WHY?
Thank you for leaving your review. You can uninstall the app by going to the Shopify admin, click Settings > Apps and sales channels. Click the app vidaXL app. To remove the ...
Extremely disappointed, duplicating 100 of products, and not happy