Overall rating
2
Counts per rating level
  • 15% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 63% of ratings are 1 stars
September 18, 2023

Extremely disappointed, duplicating 100 of products, and not happy

Elegant Style
Australia
Almost 2 years using the app
August 11, 2023

Sehr gute App aber nicht für den Schweizer Markt zu empfehlen !! da die Preise nicht an das Schweizer Geldformat angepasst werden können und das Unternehmen auch nicht vor hat dies zu tun in naher Zukunft und somit eine Automatisierung des Stores Verunmöglicht
bestes Beispiel: www.oceanien.ch Preisgestaltung im Checkout beachten !
in der Storefront konnte Ich noch alle Preise runden aber halt an die Programmierung des Checkouts läst shopify mich nicht ran. aber sie sagt auch klar das die Preise Geldformate von VIdaXL ( woosa ) richtig übermittelt werden müssen wenn Sie ein seriöser Dropshipping für die Schweiz sein wollen.

eigentlich wollte ich International auf allen Märken in denen oceanien vertreten ist diese app einbeziehen
aber wenn sie mir nicht einmal mit solch einem kleinen Problem helfen wollen sehe ich in naher Zukunft auch keinen Grund für weitere Zusammenarbeit.

oceanien.ch
Switzerland
6 months using the app
August 24, 2023

Ich habe noch nie eine schlechtere Dropshipping-Plattform gesehen! Sie zahlen 30 Euro pro Monat, um einige Produkte zu verkaufen, für die Sie nichts verdienen. Sie haben enorme Preise und verkaufen auch online zu Preisen, die weit unter dem liegen, was Sie als Wiederverkäufer erzielen können. Sie haben keine Chance, ihre Produkte zu verkaufen. Außerdem habe ich zwei Tage lang versucht, das 30-Euro-Abonnement aufzugeben, und Ihnen wird keine Möglichkeit dazu gegeben. Maskierte Täuschung! ICH EMPFEHLE ES NICHT!!!

Market99
Germany
About 1 month using the app
August 24, 2023

Bonjour,

A priori nous avons un essaie de 30 jours, mais celui semble ne pas être pris en compte, on nous demande de payer 30 euros, pour avoir là clefs d’accès API de manière à poursuivre l’intégration.

Aussitôt installer aussitôt retirer.

Contact chat défectueux.

MAISON LILY PARIS
France
5 days using the app
June 13, 2023

It is ridiculous how rudimentary this app works. When importing, you hardly have any options and if you choose the automatic update, the products are simply deleted for no visible reason. Apart from that, VIDAXL is unfortunately not a good dropshipping provider.

kreativkiosk.de
Germany
10 days using the app
March 31, 2023

I don’t really enjoy this plugin, the products variant like sizes, colours etc are listed as single products, it’s so hard for customers to find the size or colours they prefer. Please developer look in to this, is very important. Thanks!

Furnishmaxi
Sweden
7 months using the app
Woosa replied April 3, 2023

Hi Furnishmaxi,

Unfortunately this is not solvable for the app itself. vidaXL simply doesn't have a recognizable structure in their product feeds, to recognize parent products and its variations.

We also want it to be otherwise. Thank you for your review though, hopefully to rest of the app such as the fast synchronization is worth the struggle!

Kind regards,
Team Woosa

Edited February 12, 2023

Awful customer service, i wanted to cancel my trial and it's taking forever. A simple thing like this takes sooo long. You can't make anything succesful with this company for sure. If i wanted to cancel my trial in the last days, waiting for their response would get me paying for this app. Nice strategy there, the hunger is big.

Shopzy.ro
Romania
3 days using the app
Woosa replied February 12, 2023

Hello Shopzy.ro,

Thank you for your review. However, this seems a bit weird to blame us.

You are aware that you have installed the App via Shopify and you can also remove the App from your Shopify backend? Once doing this no payment or trial period will continue. We cannot do this for you, it is simply how Shopify works :)

Maybe consider starting another business? Good luck!

Kind regards,
Team Woosa

September 6, 2022

Due to delay in price update on an item, I lost money on an order.
Tried to reach out to support, but never received a reply.

Salamina
United Kingdom
About 1 year using the app
Woosa replied September 14, 2022

Hi Salamin,

Thank you for your review.

Support always replies within 4 hours (during business hours) to your ticket. Where did you submit a ticket? Please try again via support@woosify.com.

Thanks in advance!

Kind regards,
Team Woosify

Edited July 15, 2022

Boa tarde tenho está aplicação há quase um ano, de algumas semanas para cá que os produtos novos estão a entrar sem stock, já enviei vários emails com exemplos, ninguém resolve, hoje desinstalei a app e voltei a instalar, agora nem sequer consigo aceder às configurações porque a mesma nem se mexe, como querem fazer resolvem a questão ou desinstalo o app de vez?

Storenanda Home
Portugal
About 1 year using the app
Woosa replied July 14, 2021

Hello Storenanda,

We are in contact with you since today. Unfortunately this 1-star review reaches us, before we could investigate what went wrong on your shop.

Maybe you would reconsider this review after the issue is solved? We're working hard to solve it as soon as possible for you!

Best regards,
Team Woosa

Edited May 6, 2021

Hi, how do I communicate with your support team? Never got a response after clicking 'Get Support' button or I don't know where a response was sent. Thanks. Update: tried creating a ticket on your website linked on another review to get some info. Couldn't submit because I didn't provide Wordpress user/password. Don't have wordpress and really? you ask for user/password via online form...?

NPM Workshops
United States
9 months using the app
Woosa replied May 6, 2021

Hi NPM Workshops,

We can imagine this is very unclear to you. We will make sure that this will be changed as soon as possible.

For now you can submit a ticket by choosing "Account/Billing". We're happy to help you!

Best regards,
Team Woosa