Reviews (176)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic video generation, especially for new products, which simplifies maintaining engaging social media content. It's easy to use with an intuitive interface, direct posting to Facebook and Instagram, and customizable video options. The responsive customer support and cost-effective pricing, including a functional free plan, are also highlighted, making it valuable for enhancing marketing efforts and increasing sales.

January 9, 2024

please create ads automatically everyday

Red Sale
India
30 days using the app
February 25, 2022

I find using this app allows my business to show case products in a slide form rather than just looking at one standard picture of a particular product. It provides more variety of products to attract more customers to your business.

ellylin77designs
Australia
27 days using the app
April 16, 2021

Lovely app for ecommerce. the potential is big. Many features could be addedto make this app a star. ( adding music, adding Emoji, resize for different placement on social media , make the processing faster then how it is now, more automatic suggestions....)

Admirelle Beauty
Morocco
15 days using the app
Product Hero Ltd. replied April 16, 2021

Thank you so much for your ideas and suggestions! We're constantly working on exciting new features and I'll definitely take your feedback to the team and see how we can quickly add them to our roadmap.

August 27, 2020

Using this app has made our ad campaigns are much more dynamic; consequently, traffic to our site has increased.
Very slight tweaks are needed in relation to rendering images during video conversion, and one or two of the video formats require bug fixes but, despite that, we would highly recommend this app! Best app we've used for quite a while!

Straight Sets
United Kingdom
10 days using the app
Product Hero Ltd. replied August 27, 2020

Thank you so much for the valuable feedback. We'll take care of those tweaks and get back to you as soon as they're sorted.

November 30, 2020

This is a very useful app in that the created video could display many images in one frame. Save time in NOT having to upload many images to run a campaign. A must-have app for any e-Commerce Entrepreneur.

Avanti-eStore
Malaysia
9 days using the app
December 3, 2022

Seems to be a good app. I just started using this app but it is easy and fun to use. I think it will be of great marketing tool

Sow A Bead
United States
3 days using the app
Edited March 29, 2020

Here's an update on my initial review,

I was able to test this app after some assistance from its devs. While it might still need a few adjustments, the whole concept looks very promising. My personal experience is a good example of how effective customer support might be to overcome a first bad impression.

Kudos to Tamas, who contact me promptly after my first review. I'll be more than happy to collaborate closely with his team to make this app reach its full potential.

The Spaniard Lobster
Canada
1 day using the app
Product Hero Ltd. replied March 28, 2020

Thanks for trying our app. We’re really sorry for the inconvenience and that you had a bad experience with loading times. We assume that this might have been a temporary issue and of course, we would like to help you to get it resolved. All our customers are using Video Ad Machine without these problems and we’re sure that we’ll be figuring out what the problem is at your end. We just contacted you via email with details on how we can fix it for you.

Edited January 20, 2021

The add creation looked good, I don't like paying for impressions for ads, I contacted support about it and they've got back to me pretty quickly, with some solutions I'll try. Like other reviews the support is good and I recommend trying the product.

Aus Doggos
Australia
About 18 hours using the app
Product Hero Ltd. replied January 20, 2021

Thanks so much for your feedback, glad you like the look of the videos. Sorry for the delay on our chat, we always try to be as responsive as possible. With regards to paying per impression, if you optimize your ads for Conversions or Landing Page Views (which are the most efficient methods to get purchases) than you can only be charged by impressions. This is of course controlled by Facebook so our app needs to follow this logic.

In case of your store and your products it should be working pretty well but of course it need some time for the campaigns to find the right audience. Also, it depends a lot on factors such as products in the ad, the actual offer, the audience selection, etc. Also, we're happy to share some more tips & tricks on how you can make most our of your video ads. Please let us know how we can help you further. Thanks and have a great day!

February 15, 2021

Excellent app. Good for beginners. Obviously I would appreciate more design adjustments available for those on the free plan as it is very limiting, however i understand it's only available on the paid plans. Good app though overall for beginners as I said.

Popping Basics
Ireland
About 3 hours using the app
May 2, 2021

so far so good it seems to be very fast in producing i'm doing the free plan and it's great can't wait to start the other plans!!

alletronics.com
United States
About 1 hour using the app