Reviews (31)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 30, 2023

Easy to install and customize the branding, support is fantastic, very simple and effective app. Highly recommend this app.

Tastebuds
Australia
6 months using the app
April 21, 2022

Customer servicer is VIP! I couldn't do something and within hours of sending the email, it was resolved. Then they followed up with ideas on how to market my product and ways to help spread the word. Can't wait what our customers think about this nice, friendly and cute gifting experience. Install the app!

Vlendedful
United States
3 months using the app
June 8, 2022

Absolutely awesome experience. I've had incredible support and they have a fantastic roadmap too. I've tried a couple of these apps on Shopify but I really think that VideoGreet has the best options, easiest setup and without a doubt THE BEST support. Highly recommended. 100 stars. Thanks a lot!

Sound Jewels
Australia
2 months using the app
March 14, 2022

Working with the team at VideoGreet has been a lovely experience! In the digital age, we are thrilled to be able to offer this fun and interactive way for our clients to personalize greetings for their loved ones when sending them flowers. Given that most people are now very used to scanning QR codes, this product is easy and user friendly, even for the more technologically challenged.

Garden Party Flowers Inc.
Canada
2 months using the app
VidDay replied March 30, 2022

Thank you Garden Party Flowers! We're very happy to be able to help offer video gift messages with your flowers orders. We love knowing that your customers love sending video greetings with their flowers. Looking forward to unlocking even more new exciting features in the near future. :)

September 12, 2022

I added this app to our chocolate business store, and it makes an excellent addition to our products by allowing our customers to add extra special messages to orders ! they were also very helpful while i was getting the app set up.

Marble & Steel Craft Chocolates
United States
About 2 months using the app
June 16, 2022

What an amazing app! They were so helpful with installing the app in our website. Highly recommended!

MINT BRÛLÉE
United States
About 2 months using the app
January 24, 2022

This app is a great new revenue stream for our store! Our customers love this video gifting option. The VideoGreet team is very responsive with our feedback and building out our requested features. This a great way to personalize our candle gifts, especially for Valentines Day coming up. Excited for their upcoming new features.

Pinky Swear & Co.
Canada
About 1 month using the app
VidDay replied February 1, 2022

Thank you for the review! We love being able to help elevate your gifting experience with video messages. We're also excited to offer you more video gifting features in the near future and continue working together to surprise and delight your customers.

May 11, 2022

I've only just started using the app, but already the customer service has been phenomenal. I had some issue getting the app installed and showing appropriately on my site. A quick email and Denis and team were able to fix it within a matter of minutes. I also had a great call with him about ways the app is growing and how I'll be able to leverage it in the future. Excited to see all the ways we can market this service!

Linden Square
United States
12 days using the app
September 1, 2022

Just installed this app for my gift basket store, Denis was extremely helpful with the set up process, and made it super convenient and fast to get going! I am excited to be able to offer this awesome additional revenue stream for my customers. Super fast and responsive, and amazing quality service! :-) Thank you so much!

Calgary Gift Baskets by Design
Canada
10 days using the app
October 25, 2022

The app is very easy to use and the setup is straightforward. It doesn't impact the checkout process as the video is recorded after the transaction. It was also simple to display app on specific products and collections. I contacted Denis to help set up the app to print with the Order Printer app, which was done very quickly. But the set up guide explains everything you need to know. Our customers are loving the new feature and the marketing materials that were supplied have saved me lots of time.

Candy's Cupcakes
United Kingdom
7 days using the app