Vigilance ‑ Block Coupon Leaks , 4 reviews
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I couldn't recommend this app for many reason. We have been having issues with it ever since we downloaded it, we have reached out the support team many times and we don't ever hear back. As well as the dashboard view for the app doesn't work and all we can see is the settings page. Before when we could see the dashboard view it was saying it was blocking codes but even our employees could still redeem the codes. So it clearly doesn't work.
Support never answered, the app just stopped working after the trial ended and it was charged twice.
Hi there AlphaLion. I do see you installed 2 weeks ago but you are never charged for a trial unless you activate billing after the 2 week period. I do see you were charged 1x for $99. We've sent you a refund for the full amount this morning. Where did you contact support? email or live chat?
we'd love an opportunity to learn how to improve the experience going forward, happy to give 1 month free.
but... we only work with old legacy checkout :( we need access to checkout.liquid / If you're on the new checkout, unfortunately shopify has made us non-compatible
Vigilance has been a fantastic way for us to control affiliate coupon code leaks, automated discounting apps, etc. It's allowed us to be far more accurate in our discounting attribution than we were prior to using the app!
We have over 4k active coupon codes between brand ambassadors, promos, etc. I could see that some of these codes were getting leaked onto deal and coupon sites and it was costing us 5 figures in profit per month. Since installing Vigilance, we've saved thousands and thousands of dollars from leaked codes being blocked. It was super easy to set up and the app paid for itself literally in the first day. If you have any affiliate or influencer programs set up, you absolutely NEED to use this app.