Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional, short videos for product promotions and social media. It offers various templates and music options, and allows direct video uploads to social media. Many reported increased customer engagement and praised the responsive customer service. However, some desire more customization options, such as featuring multiple products or adding more images and different music.

April 9, 2021

enjoyed thais app very much, lots of options, lots of ideas available, would definitely recommend to a friend

Blue Rose Smokes
United States
Over 1 year using the app
Vimeo, Inc. replied April 12, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

Edited July 21, 2020

I love the templates and ease of use. I wish there were more editing features but has a lot of style and promo power. Music is great.

Karma's Peaces
United States
Over 1 year using the app
Vimeo, Inc. replied July 21, 2020

Thank you for your feedback. Your input will be taken into consideration as we’re constantly working on improving our product and service.

September 2, 2020

Very easy to do. Only problem is that we should be able to place the video in the Home Page in a specific place of our choice. I couldn´t do that.

Cherie Fit
Portugal
Over 1 year using the app
Vimeo, Inc. replied September 6, 2020

Oh no! We’re sorry to learn that you are having issues. That shouldn’t happen! Feel free to reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can troubleshoot and help resolve the issue.

Edited October 9, 2019

So good to don't waste time on video...I just hope that the design will be renewed frequently... ;)à

Pinkbanana.fr
France
Over 1 year using the app
Vimeo, Inc. replied October 10, 2019

Thank you for reaching out. We'd love to hear your thoughts and suggestions. Feel free to reach out to us (Settings --> Contact support) with any feedback!

May 23, 2021

This app is good .I Liked the features they are really useful. They are good for creating good videos .

BROKEN EGG CO
India
Over 1 year using the app
Vimeo, Inc. replied May 25, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

August 24, 2020

I really like this app! I can actually see the creation in real time. Being able to simply create a video for your products is amazing!

Jackson Family group LLC
United States
About 1 year using the app
Vimeo, Inc. replied August 26, 2020

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

Edited October 27, 2020

I made a few videos in quick time. IT has integrated well with Shopify and made it very simple to make videos. It would be great to add my logo. Nice app. Certainly enjoyed this.

tea-immunity.in
India
11 months using the app
Vimeo, Inc. replied October 28, 2020

We are happy to read that you are enjoying our app and appreciate that you've left us a review. Please know that your logo can be added to your video during the editing stage by clicking on Video Settings --> Highlight the Logo Box --> Edit (to upload your Logo)

March 13, 2021

Great app and very easy to use, please can you compress the majisto.js that your app uses? Google Pagespeed flags this up twice on a page, once for being 'unused' (I assume because your app uses it to scan the page for images) and the other for compression, per Google 'Text-based resources should be served with compression (gzip, deflate or brotli) to minimize total network bytes.' It's a small thing but when trying to squeeze every extra point out of of a page the 0.15s will make a difference, especially on a shopify site.

NSE Imports
United Kingdom
11 months using the app
Vimeo, Inc. replied March 14, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

February 15, 2021

I really like this app as it is easy to use. It will be good if there is regular updates on the template and content

Buzybunch
Singapore
10 months using the app
Vimeo, Inc. replied February 15, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

March 26, 2020

This app is pretty great, It makes creating product videos easy. However, this app will need more editing tools so that when more people have, they don't seem the same and others can have their own unique videos. Moreover, I wish you could download the video from the app, but you have to post it somewhere else and then download it from there which can be a pain.

SolVab
United States
9 months using the app
Vimeo, Inc. replied March 30, 2020

Thank you for your feedback. We completely understand how important it is to have the option to download the videos. Rest assured, this feature along with many others, will be available in the near future once we launch our paid subscription.
Please note, you can embed the videos to your store and post them to social media directly through the App.
We hope this helps, keep creating!