Reviews (97)

Overall rating
4.3
Counts per rating level
  • 72% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for creating professional videos quickly and easily, enhancing marketing and boosting conversions. It's valued for its free version with substantial features and user-friendly interface, suitable for those without video editing experience. Key features include text, music, call-to-action buttons, and brand customization. Integration with platforms like Facebook and YouTube is praised. The support team is noted for being responsive and helpful.

December 26, 2019

It's a great app but keeps refreshing to videos before I could even make a post! Besides that it is very easy to use

ThengaNet
South Africa
About 2 years using the app
Vimeo, Inc. replied December 29, 2019

Hi there, thanks for reaching out. It sounds like this is a support issue. Could you reach out to us directly at Settings > Contact Support? We will be happy to troubleshoot and help resolve this issue.

October 5, 2020

Need more tool for creating short 5-10 seconds ads. More like commercials on TV. Also if the tool can share details on hits from the ad.

Amore Beaute
United States
10 days using the app
Vimeo, Inc. replied October 6, 2020

Thank you for reaching out and for the feedback provided. Our AI engine needs at least a 15 seconds video clip or 5 photos to create a video for you. You can also edit your video and set its length manually. Please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further assist you.

Edited August 27, 2019

I will update my review when the item (1) is addressed in a timely manner

Here's what you need to know about this app BEFORE you crush that Add app button:

1. Maximum resolution of 720p (DEAL KILLER)
2. No way to insert a call to action (CTA) text link.
3. No way to easily export videos.
4. Incompatible with Instagram.

Vidlogix
United States
9 days using the app
Vimeo, Inc. replied August 28, 2019

Thank you for sharing your feedback. We've recently launched a free beta Videofy version and are constantly working on improving our product and developing new features.
Rest assured that the features you mentioned (and more!) are on our roadmap and our teams are working on it.
We'll make sure to forward your comment as we understand how important this is.
Team Videofy

November 11, 2019

Hello. It's really easy to create videos with this app and I love almost everything except the fact that I don't have control over the published video. I created and shared a video to my Facebook business page; but once the video ends shows options to watch other videos that have nothing to do with my business. Would have to pass on this freebie.

Anointed T Shirts
United States
About 13 hours using the app
Vimeo, Inc. replied November 20, 2019

Hey, thanks for your feedback. It seems that the issue you're referring to is actually associated to the way Facebook works. Our support team would love to help and elaborate. Feel free to reach out at Settings > Contact Support.

September 22, 2020

It's a great idea. But when you share the video to your Facebook, when folks click on the video, it makes them open or download the Magisto app instead of just playing the video with this free version.

Up Till Dawn Records
United States
About 1 hour using the app
Vimeo, Inc. replied September 22, 2020

Thank you for your feedback. Feel free to reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can troubleshoot and help resolve the issue.

Edited October 17, 2020

Easy to use but the despite (eventually) connecting to youtube, the video never appeared. When added to product page the video appeared (in mini size) on the top bar instead of the product page.

Annika Burman Jewellery
Sweden
About 1 hour using the app
Vimeo, Inc. replied October 18, 2020

Oh no! We’re sorry to learn that you are having issues. Please reach out to us directly by opening Videofy and clicking on Settings --> Contact Support so we can further assist you.