Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional, short videos for product promotions and social media. It offers various templates and music options, and allows direct video uploads to social media. Many reported increased customer engagement and praised the responsive customer service. However, some desire more customization options, such as featuring multiple products or adding more images and different music.

October 13, 2020

I used the app to make vids of photos, works good. Keep improvin, good work thanks! im trying to edit videos here not sure if i can do it only 15 mins in app

Hometech
Costa Rica
3 months using the app
Vimeo, Inc. replied October 15, 2020

Our app uses advanced technology Artificial Intelligence to create your movie. If you’d like to make changes, you can do so after the initial rendering by tapping ‘Edit’. You can shorten, extend, or select different parts of your video clips using the trim tool. Is there something else that we could do to turn this 4-star rating into a 5-star rating?

November 20, 2019

Good and inspiring for business engagements, it worth alot , i recommend to all marketers for a better result

Ezeigbo modern technology products
Italy
3 months using the app
Vimeo, Inc. replied December 9, 2019

Thanks for the feedback. Let us know how can we earn that extra star from you :)

May 26, 2021

Nice but expensive for a startup business. Go back in time and think about where the stock market was at the beginning of the road.

Shopping at Alice
Romania
3 months using the app
Vimeo, Inc. replied May 26, 2021

We appreciate your feedback. Vimeo Create offers various subscription tiers in addition to our free Basic service. You can compare the prices and differences between them at the following link - https://vimeo.com/upgrade

August 19, 2019

I love it. My video ad came out grate but when i posted it to my facebook page i was looking very blurry. I'm not sure why. So i deleted it.

BlingDogBeds
United States
2 months using the app
Vimeo, Inc. replied August 21, 2019

Thank for your feedback; we're glad to hear you love our app :)
As for the issue you've encountered, can you please reach out to our team so we can take a closer look at it: go to the app's Settings --> Contact Support.
Thanks again, Team Magisto.

January 12, 2020

We embedded the video once, it landed where it please, the 2nd time we embedded a video, it landed adjacent to the first one. Not sure where the videos have to be on Shopify, but I guess in the photo gallery as a video or at least at the forefront or footer of the product description, please have a look into this problem. We sent a screenshot to their team to look into.

A to Z Gadgets UK
United Kingdom
2 months using the app
Vimeo, Inc. replied January 15, 2020

Hi there, thank you for reaching out. Videofy currently supports the auto-embed feature in several Shopify store-themes. Per your description, it seems that it didn't work on your store's theme. Luckily, and as a workaround, you can embed the video manually.
Feel free to reach out at Settings > Contact Support (or follow up if you have an existing ticket) and we'll be happy to elaborate and further assist!

April 30, 2021

It´s really easy to use. I am happy with the effects that they offer. I have already recommended this app to my friends

Comodi Home
Spain
2 months using the app
Vimeo, Inc. replied April 30, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

May 17, 2020

Giving a 4 star for now, because I'm new to using your app and will resubmit a new review later. I'm using your app for creating my first Youtube product video and so far it is going good.

Healthy Movements
South Africa
2 months using the app
Vimeo, Inc. replied May 17, 2020

Hey there, thanks for rating our App. Let us know how the video turned out :)

August 2, 2020

so good!
so good!
so good!
so good!

imenttop
Hong Kong SAR
About 2 months using the app
Vimeo, Inc. replied August 3, 2020

Thank you for your review. Is there something else that we could do to turn this good 4-star rating into the best 5-star rating?

Edited November 29, 2019

I use this app to help promote my beauty online business. This app is great! I would love to have the functionality to upload videos from my computer and edit on your app.

Hair Plus Body Products LLC
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey - thanks for reaching out. You can definitely upload your own videos during the editing process of a video. Please shoot as an email at Settings > Contact Support. We'd love to show you how!

November 22, 2019

This app is amazing honestly ! It is my 2 times to use this app to create video. But I would like to use it for Facebook video ad , let me try first.

21 Designz
United States
About 2 months using the app
Vimeo, Inc. replied December 9, 2019

Hey, thanks for reaching out. Could you reach out to us at Settings > Contact Support? We'd love to troubleshoot and get to the bottom of any issue you encountered when sharing to Facebook Ads.