Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and ability to create professional, short videos for product promotions and social media. It offers various templates and music options, and allows direct video uploads to social media. Many reported increased customer engagement and praised the responsive customer service. However, some desire more customization options, such as featuring multiple products or adding more images and different music.

Edited December 25, 2019

So far-so good. It's pretty easy to use and I just created my first video. I'm not that tech-savvy, so if I can do it, so can you.

Tobbs
United States
17 days using the app
Vimeo, Inc. replied December 29, 2019

Thank you for your review. We're so happy you liked the App and found it easy to use. Feel free to reach out with any feedback or suggestions. We'd love to earn that extra star from you :)

September 11, 2021

This app is easy to use. There are many templates available. I can use this to inspire my own. I like it.

ChikkoLab
Hong Kong SAR
15 days using the app
Vimeo, Inc. replied September 12, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

July 30, 2021

I like how easy it is to create beautiful ads for my social media sites. I would have given the app 5 stars if all the sites were included. Not sure why Instagram and TikTok are not included in the easy uploads to social sites process. Overall, Vimeo is very easy to use and has tons of templates to use for those who are still in the learning process of making great video content.

ChauntelleCharisse
United States
12 days using the app
Vimeo, Inc. replied August 1, 2021

Thank you for your feedback. We’ll forward it along to our product team—we’re constantly working on improving, and we appreciate the input. We’re available for further inquiries or feedback at https://vimeo.com/help/contact.

April 26, 2020

Muy buena aplicación!! los videos son cortos y eficientes, se pueden adaptar muy bien y sirven para hacer promoción de la web.

GranBale
Spain
10 days using the app
Vimeo, Inc. replied April 27, 2020

Gracias por tu comentario!

Edited November 3, 2019

My experience was quite good.
I only give 4 stars because you don't have the option to download the video directly to my computer.
If the app had that option, this application would be 100% perfect and I would give you 5 stars.
If I am in the test phase, it should be fully functional, including free download to my PC. Thank you!

River Deluxe
Spain
9 days using the app
Vimeo, Inc. replied November 20, 2019

Thank you for your sharing your feedback. We've recently launched a free beta Videofy version and are constantly working on improving our product and developing new features. While we currently don't offer the option to download the videos, rest assured it's on our roadmap!
Thanks, Team Videofy

January 29, 2021

Trying new things and it works ok for the moment, thanks. Have to get around a bit but it looks easy even for a complete computer beginner like me. Have to see how it goes with Shopify now...

JM Sails and Bags
Italy
7 days using the app
Vimeo, Inc. replied February 2, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

Edited July 19, 2020

Its the best app that I've ever found to make videos for my products! Thank you for your service I really appreciate it!

GIG Expres Shop
United States
6 days using the app
Vimeo, Inc. replied July 20, 2020

Hi there, thank you - glad you like it and find our app easy to use! Is there something else that we could do to turn this 4 star rating into a 5-star rating?

July 19, 2019

It's really good to make videos. But the problem is that I tried to embed two of the videos to my product page. And then I didn't like them, I deleted the video in this App. I got two black square things on my product page. Could you guys tell me how can I remove these black things? The more detailed,the better.

Kids Storage
Australia
5 days using the app
Vimeo, Inc. replied July 21, 2019

Thanks for reaching out! You can remove a video from your product page the same way you remove an image. On the admin of your store, go to the Products tab. Select the product you created the video for and scroll down to see the media and images section. Look for the video thumbnail with the Play button --> Click on the trash can icon and click Delete to confirm. Feel free to reach out to us (Videofy --> Settings --> Contact support) if you have any questions or feedback. We're happy to help!

September 18, 2021

I think I can use this app to promote my website. To early to say, but so far so good. Lets dive Vimeo a try.

Yellow Canary Enterprise
United States
2 days using the app
Vimeo, Inc. replied October 3, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?

Edited February 23, 2021

I used this app to help me to make video for Shopify. I like it that it makes it possible to make video without experience. It could be easier if there were more video options.

Reihani Design
Canada
1 day using the app
Vimeo, Inc. replied February 23, 2021

Thank you - happy to read that you are enjoying our app! Is there something else that we could do to turn this 4-star rating into a 5-star rating?