tried this app - it's okay if you haven't tried making your own vids ... thought I could save a bit of time running an automated process - didn't like the results. I'll just stick to making my own.
We are sorry to read that you feel that way. What kind of feedback and constructive input can you provide to make your next experience better? We would love to hear your thoughts and opinions! Let us know.
Simply Custom Life
I wanted to love this app. At first I was able to re-arrange the footage, but now I can't. Even when copying a video that I was able to, I am no longer able to. As I am in the US, their support is only available during the night so getting help can be a long process. They have a paid website, with much more options and better videos, but can't see a way to connect it to Shopify.
Thank you for reaching out to us & for providing your feedback about our app. We’re sorry to learn that you're having issues. That shouldn’t happen! Since posting this review, have your issues been resolved on their own or by our support team? Please let us know! In regards to the updates & features, your input has been relayed accordingly.
I tried this app and I wanted to like it. I've been using promo.com app and this one fell short in comparison. The text styles look really outdated and once you start editing a video, the text editor is tedious and you cannot easily change the style.
I couldn't even have the video displayed on my store, which is good as I was just testing the functionality.
It's free though, I'll give them that, but the current rating of 4.8 tells me that most of the reviews might be misleading.
Thanks for your feedback! Actually, we're just putting the final touches to the next generation of our app. We hope to have it available for everyone shortly. In the meantime, can you please tell us why you weren't able to display the video on you store? We'd like to learn more about this in order to improve our app.
Killer Fit Athletics
This was chaos. I rather go be to using promo.com they have the same thing, i do not know who copied from who, but promo app is far better than this. Sorry..i have to delete it.
We are sorry to read that you feel that way. What has brought you to that conclusion? How do you feel we can improve our app for a more well-rounded experience for you? Let us know!
It's honestly a better bet to use Fiverr to create ads for you. It's a neat concept ,but the execution is way off. There are better FREE online video editors if you're trying to create a video ad. This is not it
We've recently launched a FREE beta Videofy version and are constantly working on improving our product and developing new features. Our service allows you to use our immense stock library collection and create postable social media videos at no additional cost! How do you think we can do a better job addressing your individual needs within our app? What would you like to see in this app to make it a better experience for you? We would love to hear your thoughts and opinions! Let us know.
I WANT TO DELETE THIS EMBEDDED VIDEO. It's ON THE MIDDLE OF MY PAGE AND THERE IS NO GUIDE TO DELETE THE VIDEO. PLEASE HELP ASAP TO DELETE THE VIDEO.
Thank you for reaching out. You can remove a video from your product page the same way you remove an image:
On the admin of your store, go to the Products tab.
Select the product you created the video for and scroll down to see the media and images section.
Look for the video thumbnail with the Play button (it should be the last image).
Click on the 3 dot icon and click Delete to confirm.
Feel free to check your inbox and follow up there with any other questions. Our support team replied to your inquiry shortly after it was submitted :)
It's not working! I did not auto-embed on the product pages. I also show that my video will expire after 59 days.
Thank you for reaching out. We currently support auto-embed in several Shopify store-themes, but it seems that the auto-embed did not work on your store's theme. Luckily, you can also embed your videos manually. I can see that our support team has already sent you the manual embed instructions via email. As for your second comment, the expiration time is only for Draft videos, not for videos that were saved. Please note that when a video is in Draft mode, it is available for viewing/editing for a short period of time. Just make sure to save your videos once you're done editing them to make sure that they don't expire. Feel free to reach out again with any questions or feedback. Best, Team Videofy.