Marketing | Sales and conversion optimization
Viral Loops

Viral Loops

by Viral loops

Referral marketing for everyone

3.1 of 5 stars(9 reviews)
$49/month. 14-day free trial. Additional charges may apply.
Add app

Simple analytics

Easy-to-read metrics and guided next steps to get the most out of your campaign.

Make it yours

Tailor Viral Loops to perfectly suit your brand with your own look and feel.

Grow your store

Transform customers to brand ambassadors and get them to spread the word about your store.

About Viral Loops

Your store never stops improving so why would your campaign? Get timely suggestions and ideas to keep your campaign fresh and your audience engaged.

Grow your email list and build a strong brand

It’s always a great time to broaden your marketing funnel and allow new potential customers to get in touch with the awesomeness of your products. More qualified leads means more potential sales for your business.

Get more word-of-mouth sales

Your existing customers probably already love you. But is this enough for them to spread your message to their friends and loved ones? Now you can create ambassador campaigns shaped directly for that set of your audience and watch your sales grow.

Key features

  1. An engaging widget: Get newsletter subscribers with a new widget that is optimized to grab the attention of your visitors and get their email.
  2. Dashboard: Your key metrics and actions in one place so you can always track the performance of your campaign and optimize it.
  3. Referral Page: A personalized page for each ambassador so they can invite more friends and see the rewards they’ve won.
  4. Flexible rewarding: Offer automatically generated coupon codes or free products from your store.
  5. Integrations: Connect with tools love like Google Analytics and Zapier.
  6. Automated campaign emails: Your brand ambassadors are notified through automated emails directly sent from Viral Loops. All emails are customizable.
  7. Suggested actions : Your store never stops improving so why would your campaign? Get timely suggestions and ideas to keep your campaign fresh and your audience engaged.
  8. Import customers: Add existing customers to Viral Loops and get a head start.

Reward for

  • Referred purchases: Reward shoppers with discounts and free products for convincing their friends to make a purchase on your store.
  • New email subscribers: Grow your email list by incentivizing your customers to invite their friends to your store’s ambassador program.

Integrates with

  • Zapier,
  • Google Analytics,
  • Facebook,
  • Webhooks,
  • Segment,
  • Mixpanel

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing 14-day free trial

Ecommerce

$49/month

$20 for every 2,000 participants above the first 1,000.

  • Up to 1,000 Participants
  • Viral Booster Emails
  • Custom styling
  • Embed and floating widgets
  • Fraud Detection

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.1 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    67% of ratings are 5 stars
    (6)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    33% of ratings are 1 stars
    (3)
View all 9 reviews

Most recent reviews

Anária

Rating
1 of 5 stars
Last edited
April 6, 2020

The majority of the 10+ months I've been paying for the subscription I was trying to set it up. It took 162 emails back and forth to get this set up on my page, even with a web developer. It was the messiest installation I've ever seen with clueless customer service. They constantly send you links to articles they've written (to help their SEO, not their customer) even when you've read these articles and they do not answer your questions. They were also incredibly rude and continued to tell me that any help was outside of the scope of my payment plan, but I could upgrade to get better customer support.

After my campaign was finally up and running, their fraud detection flagged every single referral, even when it was painfully obvious there was zero risk. I had to manually go through each one and determine the risk myself.

Then they did an "upgrade" and all of my customization that I spent months on didn't work anymore and my page was live and looked horrible, without any warning or notice.

To top it off, you can not cancel your subscription yourself online. You have to email them and they refuse to cancel it until the end of the payment period and won't confirm your cancelation.

I went with them because it was the cheapest option, but alas, you do get what you pay for.

Developer reply

April 9, 2020

We appreciate your review and we're really sorry you feel this way.

After further reviewing your case, it seems that our support team has helped you resolve any mentioned issues via email and also over a call.

In addition, apart from our fraud detection system, that is a suggestion tool -and takes into account several factors, including sign-ups from the same IP- we also have a double opt-in feature, so that you can avoid the reviewing process that our fraud detection tool requires.

Last but not least, everything is stated both in our Terms, that you agreed to before sign-up, and in our documentation regarding the payments and the cancellation: As in most SaaS companies, the payment is upfront, recurring, and automatic, as well as the cancellation, is normally applied at the end of the current billing cycle -even though we made an exception for you and canceled it immediately.

Please contact us via support (either via chat or email at support@viral-loops.com) for any further clarification.

OMG WOW! Trends

Rating
1 of 5 stars
Posted
July 2, 2019

You guys are hard nuts huh? So, finally you're successful in pocketing $49, which we paid for just installing your app and doing anything at all (not your fault though!). Nevermind, but you've lost a customer and gained a detractor for life. Cheers to that!

Developer reply

July 2, 2019

We appreciate your review and we're really sorry you feel this way.

Please note that Shopify charge is automatic after the trial period, as stated in the terms.

We're happy to help you setting up a great campaign and assist with your campaign's performance, also, so as to make your payment count.

Please contact us via support (either via chat or email at support@viral-loops.com).

Yava Fitness

Rating
5 of 5 stars
Posted
May 6, 2019

Viral Loops helped us gathered 35,000 leads in 20 days with a Messenger Referral Template. Their integration with Manychat is a game-changer.

They also wrote a case study about us: viral-loops.com/blog/35k-leads-with-messenger-referral-campaign/

What they can improve: We'd like to see more campaign templates and automated reward options for free products.

Also, their customer success manager was on top of our campaign and helped us made several optimizations.

Developer reply

May 8, 2019

We're super happy for being to help you with your growth!

Thank you very much for your feedback and suggestions, that we'll definitely take into consideration for future updates.

Stay tuned!

View all reviews