Viral Loops Referral Marketing

Viral Loops Referral Marketing

$49/month. 14-day free trial.
Rating (3.5)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

November 15, 2018

Languages

English

Works with

Zapier, Google Analytics, Facebook, Webhooks, Segment, Mixpanel

Create and manage referral programs for your store with customisable widgets & referral tracking.

Viral Loops is a software platform that helps businesses create referral programs and viral campaigns to generate more leads, conversions, and customer engagement. It offers a variety of customizable templates and tools to design, launch, and track referral programs and viral campaign to encourage customers to refer their friends and social network contacts.

Viral Loops is a software platform that helps businesses create referral programs and viral campaigns to generate more leads, conversions, and customer engagement. It offers a variety of customizable templates and tools to design, launch, and track referral programs and viral campaign to encourage customers to refer their friends and social network contacts. more
  • Customizable templates to create referral programs that fit your brand and goals
  • Ability to offer any incentive that makes your customers refer more
  • Automated referral tracking to identify your top influencers and boost referrals

Pricing

14-day free trial

Ecommerce

$49/month

$20 for every 2,000 participants above the first 1,000.

  • Up to 1,000 Participants
  • Viral Booster Emails
  • Custom styling
  • Embed and floating widgets
  • Fraud Detection

Ecommerce

$49/month

$20 for every 2,000 participants above the first 1,000.

  • Up to 1,000 Participants
  • Viral Booster Emails
  • Custom styling
  • Embed and floating widgets
  • Fraud Detection

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

11 reviews

Overall rating
3.5
Counts per rating level
  • 64% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 36% of ratings are 1 stars
May 6, 2019

I ran my first campaign with Viral Loops and gathered 4,000 Messenger subscribers, 1,050 Instagram followers and a few thousand in sales! I used their Messenger giveaway campaign template.

I'm also launching an Ambassador program in the next few weeks with them. Loved their support and marketing advice on how to make my campaign successful.

The only thing I missed was integration with Klaviyo, but they told me that it's on the way for the next month or so.

Mastic Spa
Greece
Almost 4 years using the app
Viral loops replied May 8, 2019

Thank you so much for the review.

We're looking forward to helping you build your new Ambassador campaign and provide our expertise in making it successful.

As for Klaviyo integration, this what our engineers are already working on.

May 6, 2019

Viral Loops helped us gathered 35,000 leads in 20 days with a Messenger Referral Template. Their integration with Manychat is a game-changer.

They also wrote a case study about us: viral-loops.com/blog/35k-leads-with-messenger-referral-campaign/

What they can improve: We'd like to see more campaign templates and automated reward options for free products.

Also, their customer success manager was on top of our campaign and helped us made several optimizations.

Yava Fitness
United Kingdom
Over 1 year using the app
Viral loops replied May 8, 2019

We're super happy for being to help you with your growth!

Thank you very much for your feedback and suggestions, that we'll definitely take into consideration for future updates.

Stay tuned!

Edited April 6, 2020

The majority of the 10+ months I've been paying for the subscription I was trying to set it up. It took 162 emails back and forth to get this set up on my page, even with a web developer. It was the messiest installation I've ever seen with clueless customer service. They constantly send you links to articles they've written (to help their SEO, not their customer) even when you've read these articles and they do not answer your questions. They were also incredibly rude and continued to tell me that any help was outside of the scope of my payment plan, but I could upgrade to get better customer support.

After my campaign was finally up and running, their fraud detection flagged every single referral, even when it was painfully obvious there was zero risk. I had to manually go through each one and determine the risk myself.

Then they did an "upgrade" and all of my customization that I spent months on didn't work anymore and my page was live and looked horrible, without any warning or notice.

To top it off, you can not cancel your subscription yourself online. You have to email them and they refuse to cancel it until the end of the payment period and won't confirm your cancelation.

I went with them because it was the cheapest option, but alas, you do get what you pay for.

Anária
United States
Over 1 year using the app
Viral loops replied April 9, 2020

We appreciate your review and we're really sorry you feel this way.

After further reviewing your case, it seems that our support team has helped you resolve any mentioned issues via email and also over a call.

In addition, apart from our fraud detection system, that is a suggestion tool -and takes into account several factors, including sign-ups from the same IP- we also have a double opt-in feature, so that you can avoid the reviewing process that our fraud detection tool requires.

Last but not least, everything is stated both in our Terms, that you agreed to before sign-up, and in our documentation regarding the payments and the cancellation: As in most SaaS companies, the payment is upfront, recurring, and automatic, as well as the cancellation, is normally applied at the end of the current billing cycle -even though we made an exception for you and canceled it immediately.

Please contact us via support (either via chat or email at support@viral-loops.com) for any further clarification.

Edited June 12, 2019

UPDATE: After a while we were able to get things sorted out. Never knew why it wouldnt work in the first place, but they always responded my emails and offered exceptional support.

Sweet Leaves MX
United States
5 months using the app
Viral loops replied May 8, 2019

We're looking forward to our call tomorrow, in order our Product Lead, Dimitris, to help you with the setup.

Thank you

December 13, 2018

When i firstly added the app i was thinking about the way it will actually work.
But it exceeded my expectations. It works brilliantly!
When someone fill out the form, the app automatically creates a unique coupon for the user and a unique link so he can refer to his friends to get the credit of the sales!
And when the user successfully completes the goals he gets rewarded with other coupons! It also sends emails to the users with the actual information that he needs.
This is brilliant. I basically have free sales from the visitors of your website as a result my conversion rates are higher and my marketing costs are lower.
I recommend this to everyone that wants to maximize profits and get more sales just with an app.

Smartfits
Greece
4 months using the app
Viral loops replied May 8, 2019

That's awesome!

We're more than glad that we could help you with your product's growth!

Contact us at any point for further assistance.

About this app

Launched

November 15, 2018

Languages

English

Works with

Zapier, Google Analytics, Facebook, Webhooks, Segment, Mixpanel

Built by Viral loops

About Viral loops

3.5 average rating

5 years building apps for the Shopify App Store

5 Agias Eleousis, Athens, 10554, GR

Support

Send a message

support@viral-loops.com

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