Reviews (4)

Overall rating
4
Counts per rating level
  • 75% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 25% of ratings are 1 stars
December 13, 2018

Wow this app actually works! Unlike the other apps of this kind this is very easy to use. I just followed the guide and everything else is automatic. It creates unique coupons and links for every single user without bugs.
I have it 2 days and my sales increased 15%.
Thanks i hope it will continue to work this way

Smartfits
Greece
12 days using the app
Viral loops replied May 8, 2019

Thank you so much for the review!

Please contact us via Intercom chat to further discuss changes that could be applied to your campaign and improve its performance more.

Edited April 23, 2026

My first experience was a bit bumpy – I had an issue with referral emails and discount codes that didn't resolve itself right away. But here's the thing: the team really stepped up. They took the problem seriously, dug into it properly, and ultimately got it fixed cleanly.
Yes, it took longer than I'd hoped – but they made up for it by gifting me a free month, which I thought was a fair move. The app now works exactly as it should: referral emails are being sent, discount codes are generated and synced with Shopify correctly, and my pre-launch campaign on Shopify is running smoothly.
Bottom line: not a perfect journey, but a team that stands behind their product and solves problems instead of ignoring them. That's what earns the 5 stars – and a recommendation for anyone looking to run a referral campaign on Shopify.

Viraxe
Austria
27 days using the app
June 10, 2025

This app does not work

Common Goods
Canada
5 days using the app
Viral loops replied June 12, 2025

We are sorry for that experience the app is undergoing updates to delivery the most to the clients, please feel free to reach out to us!

May 6, 2019

I ran my first campaign with Viral Loops and gathered 4,000 Messenger subscribers, 1,050 Instagram followers and a few thousand in sales! I used their Messenger giveaway campaign template.

I'm also launching an Ambassador program in the next few weeks with them. Loved their support and marketing advice on how to make my campaign successful.

The only thing I missed was integration with Klaviyo, but they told me that it's on the way for the next month or so.

Mastic Spa
Greece
About 1 hour using the app
Viral loops replied May 8, 2019

Thank you so much for the review.

We're looking forward to helping you build your new Ambassador campaign and provide our expertise in making it successful.

As for Klaviyo integration, this what our engineers are already working on.