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This is the worst app and support team. App does not work and they wont' answer. do not purchase
We are sorry. You are right that support failed you in 2024. In 2026 we rebuilt Shopix Visual Search from the ground up, with a new catalog pipeline and a new storefront widget, and support is now handled directly by the two founders. If you would like to give it another look, write to support@shopixai.com and one of us will reply personally.
Yes!!! this is the only app that I have found that does the Job! It is soooo subtle and well done. Highly recommended.
Thank you for the kind words and for being with us since 2020. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
Great customer service and great app. It deserve the 5 Stars. I emailed them for some issues we had and they fixed it right away. Overall its a great app to use.
Thank you for the kind words and for being with us since 2019. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
Fantastic App ! Amazing support. The team is very reactive and really help us. Always listen our needs.
The app works perfectly and it is a big + for our customer experience.
Thank you for the kind words and for being with us since 2019. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
This is one of the best apps I have ever used.
It accomplishes a very comlicated task with ease and it requires virtually nothing from the user.
My wallpaper business was looking for a tool like this for years. We spent thousands developing a prototype ourselves.
This tool saved us time and money! Our clients love it.
Thank you for the kind words and for being with us since 2019. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
VIP service for Motel 6 price :) They are extremely responsive, adding in requested features for us regularly.
Thank you for the kind words and for being with us since 2020. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
The support is pathetic. Have been chasing them for days for a simple integration which the app claims its done in 60 mins. The trial period says 7 days and then gets expired in 2 days. Not recommended at all.
Sorry for the slow response back in 2021. That is not how we want to work. The app has since been rebuilt (2026), and support now comes directly from the founders. If visual search is still relevant for you, support@shopixai.com reaches us.
What a great app , easy to install, had a few glitches initially where some stuff wasn't working with our theme we have installed, but the customer support is amazing Maor got back to us right away and was able to rapidly solve our little hiccups and had us back on track in less than one hour response time.Also the app is so easy for the customer to use, we tried it out with several different photos. We recommend this app because it is simple to use and the customer support from the App developers is swift and effective. Look forward to our future collaboration Maor!
Thank you for the kind words and for being with us since 2018. The app was rebuilt in 2026; if anything changed for you, support@shopixai.com reaches us directly.
This app never worked. Asked for support, never got an answer. Would not recommend this app or this developer.
We are sorry, and apologies for never answering at the time. The app was rebuilt in 2026 with a new import pipeline and widget. If you want to try again, support@shopixai.com reaches the founders directly.
This app is terrible. I tried importing my store catalog, and after 12 hours it still wasn’t done. I contacted support but got no response. I’m uninstalling this app.
Thank you for the specific report, and sorry. The catalog import you used has since been replaced. The 2026 version imports with Shopify's bulk API and shows progress in the app. If you try it again and an import stalls, please email support@shopixai.com with your store address and we will look at it the same day.
