Voice Receptionist
- Pricing
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From $29/month. Free trial available.
- Rating
- 5.0 (1)
- Developer
- Talk To My Agent
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Never miss a call. An AI receptionist that answers order-status calls 24/7.
Voice Receptionist is a 24/7 AI phone line for your store. When customers call, it answers in a natural voice, verifies the caller with their order number plus the email or phone on the order, then reads back live order status and tracking - no agent needed. It also handles returns, shipping, and store FAQ questions. Read-only and secure: it never edits your orders or customer data. A dedicated business phone number is included; just forward your store line or publish the number.
- 24/7 order-status answering with live tracking read-back
- Caller verification before any order detail is shared
- Speaks 6 languages, from English to Hebrew and Portuguese
Languages
English, German, French, Hebrew, Spanish, and Portuguese (Brazil)
Categories
Channels
Workflow automation
Pricing
Choose the plan that best fits your business.
Starter
$29 / month
Features
- Free for 7 days, then $29 a month
- Includes 120 call minutes a month
- Answers 24/7, no after-hours gap
- Live order status while they wait
- Verified caller before any detail
- Your own dedicated phone number
- Read-only, never changes an order
- Same receptionist on every plan
7-day free trial
Basic
$79 / month
Features
- Free for 7 days, then $79 a month
- Includes 350 call minutes a month
- Answers 24/7, no after-hours gap
- Live order status while they wait
- Verified caller before any detail
- Your own dedicated phone number
- Read-only, never changes an order
- Keep your number, just forward it
7-day free trial
Pro
$199 / month
Features
- Free for 7 days, then $199 a month
- Includes 1,000 call minutes a month
- Answers 24/7, no after-hours gap
- Live order status while they wait
- Verified caller before any detail
- Your own dedicated phone number
- Read-only, never changes an order
- Lowest cost per minute of any plan
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We initially thought Voice Receptionist would mainly help after hours, but we’ve found it just as useful during the day.
When our team is busy, it handles common questions about orders, tracking, shipping, and returns, so customers get answers quickly without tying up our staff.
The multilingual support has also been great. Customers can speak in the language they’re most comfortable with, and the voice feels natural rather than robotic.
We also appreciate the built-in verification before sharing order details and the read-only Shopify access.
Overall, it feels more like an extra member of our customer service team than a bot. Definitely recommended for Shopify stores looking to improve phone support without adding more workload.
Support
App support provided by Talk To My Agent.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View store data:
Products, orders
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View products
Products, collections
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View orders
All order history for the last 60 days
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