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Add an EU withdrawal button and form. Manage withdrawal requests, emails, and stay fully compliant.
VOL – EU Withdrawal Button helps you comply with EU Directive 2023/2673 by adding a legally required EU withdrawal button and withdrawal form to your storefront. Customers can submit withdrawal requests without logging in, while you manage requests, order validation, statuses, customer emails, and audit history from one dashboard. Customize forms, button placement, email templates, policies, multilingual content, automatic confirmation emails, and streamline your EU withdrawal workflow.
- Add an EU withdrawal button and form to pages, pop-ups, and footer links.
- Manage withdrawal requests with order validation, statuses, notes and audit log.
- Send automatic confirmation emails with fully customizable email templates.
- Support guest customers with multilingual forms and flexible button placement.
- Stay compliant with EU Directive 2023/2673 using one simple dashboard.
Languages
English
Works with
- Shopify Admin
Categories
Customization
Return options
Return management
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- EU withdrawal button & form
- Unlimited withdrawal requests
- Guest & registered customers
- Order lookup & validation
- Automatic confirmation emails
- Merchant email notifications
- Request management dashboard
- All EU languages
Pro
$15 / month
Features
- Shopify Returns integration
- Set maximum withdrawal period
- Hide for non-EU customers
- Custom email templates
- Custom sender email
- Custom form & button styling
- PDF audit reports
- Custom withdrawal reasons
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 1 stars
Support
App support provided by VOL Apps.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Online Store
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation
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