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Shipping protection for lost, damaged, or stolen orders with custom pricing and claims portal
VOL Shipping Protection helps you offer shipping protection for lost, damaged, or stolen orders at cart and checkout. Create your own package protection program with fixed, dynamic, or percentage-based pricing. Customize your protection widget and branding, offer a built-in claims portal, support multiple languages and currencies, automate fulfillment, track protected orders, monitor conversion rates, manage shipping claims, configure flexible pricing rules, and collect optional protection fees.
- Offer shipping protection on cart, checkout, and thank you pages with one click
- Manage shipping claims with a built-in claims portal and merchant dashboard
- Customize protection fees, widget styling, pricing rules, and claims portal
- Support multiple languages, currencies, and localized shipping protection
- Automate protection fulfillment with customer notifications and email updates
Languages
English
Works with
- Checkout
- Shopify Admin
- Wholesale Pricing Discount B2B
Categories
Coverage type
Opt-in experience
Claims management
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 10 protected orders/month
- Cart protection widget
- Fixed protection pricing
- Built-in claims portal
- Auto-add protection to cart
- Basic analytics dashboard
- Multi-language support
- Email notifications
Pro
$15 / month
Features
- Includes 200 protected orders/month
- Dynamic cart value pricing
- Custom widget styling
- Built-in claims portal
- Auto protection fulfillment
- Multi-language & currency
- Advanced analytics
- Custom branding
7-day free trial
Plus
$35 / month
Features
- Includes 500 protected orders/month
- Shopify Plus checkout widget
- Dynamic cart value pricing
- Advanced claims automation
- Custom branding & styling
- Advanced analytics
- Priority support
- Dedicated onboarding
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (3)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We switched to VOL after testing a few similar apps, and this one feels much cleaner and easier to manage. The setup was simple, the cart widget looks great - thanks ro founder helped us tweak a CSS a bit, and we like being able to control the protection pricing and claims process ourselves. I must say that Support has been excellent. Vugar was fast, helpful, and clear with every question we had. The app does what we need. Highly recommended for merchants who want a reliable shipping protection app with responsive support.
Vol Shipping Protection app has been very easy to set up and this app works smoothly with our store front. this app give us customers clear UL where they can claim any damaged, or lost order. The widgat is clean, the pricing is fair- the most fair i've seen so far within the category, and managing protective orders from the dashboard is awesome. Vugar - he's the founder - been responsive and help us quickly with setup and small adjustments.
A great app if you want more control over shipping protection.
Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks
Support
App support provided by VOL Apps.
Resources
Launched
May 26, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Shopify Functions, Online Store
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View customers
Customer data
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation
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