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Shipping protection for lost, damaged, or stolen orders with custom pricing and claims portal
VOL Shipping Protection helps you offer shipping protection for lost, damaged, or stolen orders at cart and checkout. Create your own package protection program with fixed, dynamic, or percentage-based pricing. Customize your protection widget and branding, offer a built-in claims portal, support multiple languages and currencies, automate fulfillment, track protected orders, monitor conversion rates, manage shipping claims, configure flexible pricing rules, and collect optional protection fees.
- Offer shipping protection on cart, checkout, and thank you pages with one click
- Manage shipping claims with a built-in claims portal and merchant dashboard
- Customize protection fees, widget styling, pricing rules, and claims portal
- Support multiple languages, currencies, and localized shipping protection
- Automate protection fulfillment with customer notifications and email updates
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Coverage type
Opt-in experience
Claims management
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 10 protected orders/month
- Cart protection widget
- Fixed protection pricing
- Built-in claims portal
- Auto-add protection to cart
- Basic analytics dashboard
- Multi-language support
- Email notifications
Pro
$15 / month
Features
- Includes 200 protected orders/month
- Dynamic cart value pricing
- Custom widget styling
- Built-in claims portal
- Auto protection fulfillment
- Multi-language & currency
- Advanced analytics
- Custom branding
7-day free trial
Plus
$35 / month
Features
- Includes 500 protected orders/month
- Shopify Plus checkout widget
- Dynamic cart value pricing
- Advanced claims automation
- Custom branding & styling
- Advanced analytics
- Priority support
- Dedicated onboarding
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
we wanted a simple way to offer protection without sending customers through a separate third-party process. Setup was quick, and the app fit into our cart experience nicely. The dashboard and cusotmer portal is easy to understand, and managing protected orders feels straightforward. Vugar was very quick to help us with set up and answered our questions clearly.
Thank you so much for your thoughtful review! 🙏
I'm really happy to hear the app gave you the simple shipping protection experience you were looking for without sending customers through a separate third-party process. Making the protection flow feel like a natural part of the checkout experience has been one of our main goals.
It's also great to know you found both the dashboard and customer portal easy to use.
I truly appreciate your kind words about the support—it was a pleasure helping you get everything set up and answering your questions along the way.
Thank you for trusting VOL Apps. If there's ever anything we can do to make the app even better for your store, I'm always just a message away.
— Vugar 😊
Exactly what we needed. simple app to add protection for fragile items in cart. Fast setup and responsive support. Thanks
Thank you so much for your review! 🙏
I'm really glad the app was exactly what you were looking for. We designed it to make adding shipping protection for fragile items as simple as possible, so it's great to hear the setup was quick and that everything worked smoothly for your store.
Thank you for trusting VOL Apps. If you ever need any help or have ideas for new features, I'll be happy to assist.
— Vugar 😊
De los mejores soportes técnicos que he visto en las aplicaciones de Shopify.
Recomendado 100%.
¡Muchísimas gracias por tu reseña y por recomendarnos al 100%! 🙏
Nos alegra muchísimo saber que has tenido una de las mejores experiencias de soporte técnico entre las aplicaciones de Shopify. Comentarios como el tuyo motivan a todo nuestro equipo a seguir ofreciendo un servicio rápido, cercano y de calidad.
¡Gracias por confiar en VOL Apps! Si alguna vez necesitas ayuda o tienes alguna sugerencia para mejorar la aplicación, estaremos encantados de ayudarte.
— Vugar 😊
Support
App support provided by VOL Apps.
Resources
Launched
May 26, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Shopify Functions, Online Store, other data
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation, publications of products on sales channels
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