VOL Shipping Protection Upsell
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Shipping protection for lost, damaged, or stolen orders with custom pricing and claims portal
VOL Shipping Protection helps you offer shipping protection for lost, damaged, or stolen orders at cart and checkout. Create your own package protection program with fixed, dynamic, or percentage-based pricing. Customize your protection widget and branding, offer a built-in claims portal, support multiple languages and currencies, automate fulfillment, track protected orders, monitor conversion rates, manage shipping claims, configure flexible pricing rules, and collect optional protection fees.
- Offer shipping protection on cart, checkout, and thank you pages with one click
- Manage shipping claims with a built-in claims portal and merchant dashboard
- Customize protection fees, widget styling, pricing rules, and claims portal
- Support multiple languages, currencies, and localized shipping protection
- Automate protection fulfillment with customer notifications and email updates
Languages
English
Works with
- Checkout
- Shopify Admin
Categories
Coverage type
Opt-in experience
Claims management
Customization
Offers and recommendations
Analytics
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Up to 10 protected orders/month
- Cart protection widget
- Fixed protection pricing
- Built-in claims portal
- Auto-add protection to cart
- Basic analytics dashboard
- Multi-language support
- Email notifications
Pro
$15 / month
Features
- Dynamic cart value pricing
- Custom widget styling
- Built-in claims portal
- Auto protection fulfillment
- Multi-language & currency
- Advanced analytics
- Custom branding
- Support from the founder
7-day free trial
Plus
$35 / month
Features
- Dynamic cart value pricing
- Custom branding & styling
- Priority support
- Dedicated onboarding
- Support from the founder
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (15)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
First off, this app is unique (as well as other apps offered by VOL). Vugar is absolutely so attentive and everything is looked after and we are dealing with a real person here that knows his stuff. Such a refreshing change. Very very happy with the service, the knowledge, the professionalism and the speed at which Vugar responds! This app is terrific as it interacts with our shopify cart as if it was native, rather than a simple add on. Vugar actually set everything up for us and that gave us a template to work from. Thanks VOL
This one genuinely made my day. Thank you! 😊
My philosophy with VOL is pretty simple: the app should adapt to the merchant, not force the merchant to adapt to the app. So I’m especially happy that the Package Protection experience feels like a natural part of your Shopify cart.
And yes — there are real humans here. 😂 If something needs setting up, tweaking, testing, or simply figuring out, you know where to find me.
Thank you for trusting us with DK BEAUTY. It was a pleasure setting everything up with you!
— Vugar
Very easy to set up. We were able to launch shipping protection in less than an 5 mins. The widget looks professional and the claims portal is simple for our customers.
From install to live Package Protection in under 5 minutes — that’s exactly how we want it to feel. ⚡️
Really happy to hear that both the storefront widget and customer claims experience hit the mark. Thanks for giving VOL a try and for taking the time to share this!
— Vugar
Good shipping protection app with a clean setup and helpful support. We wanted something that would let us offer protection while still managing the customer relationship ourselves. Recommended one!
Thank you so much for your recommendation! 🙏
One of the biggest reasons we built VOL Shipping Protection was to let merchants keep ownership of their customer relationship instead of handing claims off to a third party.
I'm really happy that's exactly what you were looking for. Thank you for putting your trust in us!
— Vugar 😊
Support
App support provided by VOL Apps.
Resources
Launched
May 26, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Shopify Functions, Online Store, other data
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View customers
Customer data
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Edit products
Products, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation, publications of products on sales channels
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