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Protect orders with shipping protection, build customer trust, and manage protection revenue
VOL - Shipping Protection helps you add shipping protection at cart and checkout for lost, damaged, or stolen orders while giving customers additional confidence during checkout. Customize the protection fee based on cart value, manage claims directly from your dashboard, and match the widget to your store branding. Support multiple languages and currencies, automate protection fulfillment, and manage protection revenue without third-party insurance providers or complicated setup processes.
- Add shipping protection on cart, checkout, and thank you pages automatically
- Manage claims for lost, damaged, and stolen orders from one dashboard
- Customize protection fee, widget styling, and cart value conditions
- Support multiple languages and currencies for international Shopify stores
- Auto fulfill protection products and manage claims with customer updates
Languages
English
Works with
Categories
Coverage type
Opt-in experience
Claims management
Pricing
Free
Free
Features
- Up to 10 protected orders monthly
- Basic cart protection widget
- Fixed protection pricing
- Basic claims management
- Auto add protection to cart
- Basic analytics dashboard
- Multi-language support
- Basic email notifications
Pro
$15 / month
Features
- Includes 200 protected orders monthly
- Dynamic pricing by cart value
- Custom widget styling
- Advanced claims portal
- Auto fulfillment of protection
- Multi-language and currency
- Advanced analytics dashboard
- Custom branding support
7-day free trial
Plus
$35 / month
Features
- Includes 500 protected orders monthly
- For Shopify Plus stores only
- Checkout widget support
- Dynamic pricing by cart value
- Advanced analytics dashboard
- Custom branding and styling
- Advanced claims automation
- Priority support and onboarding
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by VOL Apps.
Resources
Launched
May 26, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, Shopify Functions, Online Store
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View customers
Customer data
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Edit products
Products, publications of products on sales channels, collections
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Edit orders
Merchant managed fulfillment, all order history for the last 60 days
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Edit Shopify Functions
Cart transforms
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Edit Online Store
Online Store pages, theme, Online Store page content on a path controlled by the app
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Edit other data
Online Store navigation
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