Featured images gallery
Manage all customer conversations in one place. Resolve tickets faster and keep customers happy.
Voria is a helpdesk built for Shopify merchants who need to manage customer support without switching between tools. All email conversations appear in one inbox, giving your team full context on every customer and their orders. Agents can respond, leave internal notes, and apply labels to stay organized. Managers get reports to track team performance and response times. Built for small teams and growing brands alike.
- See Shopify order details directly inside every customer conversation.
- Save reply templates as macros to handle common questions faster.
- Leave internal notes on conversations so your team can collaborate.
- Track conversation volume and agent performance with built-in reports.
Languages
English
Categories
Channels
Workflow automation
Pricing
Free
Free
Features
- 300 conversations / mo
- 250 AI Drafts / mo
- Unlimited Seats
- Email Channel
- Macros
- Labels
- Analytics & Reports
Basic
$29 / month
Features
- 1,200 conversations / mo
- 1,500 AI Drafts / mo
- Everything in Free
- $0.08 per extra conversation
- $0.02 per extra AI draft
7-day free trial
Advanced
$99 / month
Features
- 4,000 conversations / mo
- 5,000 AI Drafts / mo
- Everything in Basic
- $0.08 per extra conversation
- $0.02 per extra AI draft
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
-
0% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Support
App support provided by Voria.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
-
Sensitive data
Name, email address, phone number, physical address
-
Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
-
Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, gift cards, Shopify Payments
-
Edit customers
Customer data
-
View products
Products, collections
-
Edit orders
Draft orders, order edits, all order history for the last 60 days
-
Edit gift cards
Gift cards
-
View Shopify Payments
Shopify Payments disputes
More apps like this
