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AI-powered support inbox with order context, AI-drafted replies, team notes and performance reports.
Voria is one inbox where every customer email arrives with their full order history already on screen. AI reads the message and drafts a reply based on what the customer wrote. You review, edit if needed, and send. Save replies you write often as macros, use labels to track what's open, and leave notes only your team sees. At the end of the week, you know exactly how many emails came in, how fast they went out, and who handled them.
- Open an email. The order is already there — status, items, shipping, everything.
- AI reads the message and drafts a reply based on what the customer wrote.
- Save replies as macros and drop them into any conversation in one click.
- See how many emails came in, how fast they went out, and who handled them.
- Leave a note on any conversation that only your team reads, never the customer.
Languages
English
Categories
Channels
Workflow automation
Pricing
Free
Free
Features
- 300 conversations / mo
- 250 AI Drafts / mo
- Unlimited Seats
- Email Channel
- Macros
- Labels
- Analytics & Reports
Basic
$29 / month
Features
- 1,200 conversations / mo
- 1,500 AI Drafts / mo
- Everything in Free
- $0.08 per extra conversation
- $0.02 per extra AI draft
7-day free trial
Advanced
$99 / month
Features
- 4,000 conversations / mo
- 5,000 AI Drafts / mo
- Everything in Basic
- $0.08 per extra conversation
- $0.02 per extra AI draft
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Voria.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, gift cards, Shopify Payments
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Edit customers
Customer data
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View products
Products, collections
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Edit orders
Draft orders, order edits, all order history for the last 60 days
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Edit gift cards
Gift cards
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View Shopify Payments
Shopify Payments disputes
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