WAIR Size & Fit Recommendation

WAIR has been a fantastic addition to our store, providing reliable and precise sizing recommendations that genuinely enhance the customer experience. The tool effectively helps our shoppers find their ideal fit, and our customers have appreciated the guidance, especially those with unique body types. Occasionally, we’ve seen minor variances for our bodybuilding customers, but overall, the accuracy is impressive and meets expectations.

What truly stands out is the support from Troy and his team. Any time we encountered configuration challenges or needed assistance integrating the automatic size suggestion feature, they went above and beyond to ensure everything ran smoothly. Their dedication to customer support is exceptional, making WAIR an invaluable tool. I highly recommend it to other brands looking to improve their customers' shopping experience!

We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly addresses fit across site. One challenge is for products with multiple fits (e.g. slim/standard) - but they're working on a solution.

As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of returns which has brought our costs down. Great technology and great team! If you're an apparel brand, you need to install WAIR!

Great tool! As a size inclusive brand where trust and confidence in our size (and now thanks to WAIR) our recommendation, WAIR has knocked it out of the park. They worked with us to dial in the tool to our custom fit patterns, and recommend the perfect size to the customer all the time.

Customer service is great too, when we have questions or are trying to achieve certain implementations with the app, the team is super accommodating and provides excellent support in helping us realize those outcomes.

Great app, entirely worth it. Thanks WAIR team!

WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!