Reviews (22)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
October 29, 2024

WAIR has been a fantastic addition to our store, providing reliable and precise sizing recommendations that genuinely enhance the customer experience. The tool effectively helps our shoppers find their ideal fit, and our customers have appreciated the guidance, especially those with unique body types. Occasionally, we’ve seen minor variances for our bodybuilding customers, but overall, the ...

Hunky Tops
United States
Over 1 year using the app
October 6, 2023

We've been using WAIR for about a year now - and have tried 2-3 other sizing recommenders on our site. WAIR has been hands-down the easiest both in terms of rapid onboarding of our entire product line, but also from a customer UX perspective. We've found that while our average return rate hovered around 22%, orders using WAIR had a return rate of 14%. The solution is quite turnkey and rapidly ...

Ministry of Supply
United States
12 months using the app
June 5, 2023

As eCommerce has rapidly evolved, so has the need for innovative solutions to the unique problems that shopping online has brought with it. For our brand, sizing is one of the main pain points for our customers and one of the biggest drivers of returns. By utilizing WAIR, we have been able to give our customers the confidence that they'll receive the right size and have reduced the number of ...

Jack Archer
United States
9 months using the app
May 2, 2023

Great tool! As a size inclusive brand where trust and confidence in our size (and now thanks to WAIR) our recommendation, WAIR has knocked it out of the park. They worked with us to dial in the tool to our custom fit patterns, and recommend the perfect size to the customer all the time.

Customer service is great too, when we have questions or are trying to achieve certain implementations with ...

ONE BONE
Canada
6 months using the app
February 9, 2024

WAIR has made it easy for our customers to select the correct size for their body type. We are seeing less returns due to size, and converting more sales. The support is always quick to address issues. A great app and organization all around!

Three Nails
United States
5 months using the app
April 26, 2023

Brilliant app, really helps our customers especially when fit is so important to the brand and customer with our product! The WAIR team are also really great and help with any questions we have when needed. Highly recommend!

TAILORED ATHLETE
United Kingdom
5 months using the app
February 6, 2024

Integrating WAIR into our brand for men Under 5'10 has been a game-changer. Its intuitive interface effortlessly predicts the perfect fit, dramatically improving our conversion rates and customer satisfaction. The accuracy of WAIR's sizing recommendations has significantly reduced our return rates, saving costs and enhancing sustainability. The responsive WAIR team continually refines the tool, ...

Under 5'10
United States
5 months using the app
January 25, 2023

Wair has been a great addition for us. As a small but growing brand, we are already using the data for our next product iterations - including size mix. Highly recommended!

Any Age Activewear
United States
3 months using the app
March 28, 2024

WAIR has been a great addition to our site. Not only has it become a valuable tool for customers, helping them find their size, it has cut down significantly on my customer service emails! The amount of time saved by not having to respond to customers confused about sizing and those who bought the wrong size, pays for itself! Highly recommend this app for apparel businesses. Shout out to Troy and ...

Portland Gear
United States
3 months using the app
January 5, 2023

We are extremely pleased with WAIR and had a fantastic experience with their team! WAIR provides white-glove service to ensure that the app is installed and set up correctly. They are extremely responsive and it is clear that they want their customers to be successful with the tool. Our customers find the interface easy to use and sizing inquiries have been dramatically reduced. I would ...

Holderness & Bourne
United States
2 months using the app