WarrantyOS: Warranty & Claims

Let customers register products and file warranty claims. Manage requests in one place.

Replace scattered warranty emails with a clear workflow in Shopify. Customers verify their orders, register products and serial numbers, submit claims with photos, and check claim status in a self-service portal. Set warranty coverage for individual products, collections, or your store. Review and approve or reject claims, send status updates, and prepare replacement draft orders for review.

• Set warranty rules for products, collections, or your entire store
• Let customers verify orders and register products with serial numbers
• Receive warranty claims with photos through a customer portal
• Review claims and update customers with status notifications
• Create replacement draft orders for approved claims