WarrantyOS: Warranty Claims

Collect warranty claims with photos. Verify purchases and review requests in one place.

Manage your store's product warranties in Shopify. Customers verify their Shopify purchase, register an eligible product and submit claims with photos. Set coverage by product, collection or across your store. Review the registration and evidence, approve or reject claims, and keep customers informed through status updates. Create a replacement draft for an approved claim, then review and complete it in Shopify.

• Receive warranty claims with photos linked to registered products
• Verify purchases before customers register products and serial numbers
• Set warranty coverage for products, collections, or your entire store
• Review claims and update customers with status notifications
• Create replacement draft orders for approved claims