Watermelon
- Pricing
-
Free plan available
- Rating
- 0.0 (0 Reviews)
- Developer
- Watermelon B.V.
Featured images gallery
Answer product questions and order status inquiries directly in your store.
Watermelon is an AI-powered customer support solution for Shopify merchants. By connecting directly to your Shopify store, Watermelon can answer customer questions about products, stock availability, order status, shipping, and returns using real-time store data. Customers get instant answers through natural conversations, while merchants reduce repetitive support requests, improve response times, and provide a improved shopping experience at scale.
- Answer product and order questions using your Shopify store data.
- Transfer conversations to your team when personal support is needed.
- Create, categorize, and route support tickets automatically.
- Track conversations, automation performance, and support insights.
- Retrieve order details and perform support-related actions in real time.
Languages
Dutch and English
Works with
- Phone
- Zapier
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 conversations per month included.
- Build and test your AI Agent in 100+ lan
- Website scraping & file upload
- Website widget & live chat
- Agent inbox
Starter
$99 / month
or $1,008/year and save 15%
Features
- 250 conversations per month included.
- AI Actions (handoff, search, apps, API)
- Product feed
- Email integration
- WhatsApp integration
- Facebook Messenger integration
- Instagram DM integration
- Basic analytics
Advanced
$199 / month
or $2,028/year and save 15%
Features
- 500 conversations per month included.
- Advanced AI models
- Web visitor tracking
- Recognize logged in users
- Automatic lead generation
- Send emails from your own domain
- Zapier integrations, API Access and webh
- Advanced analytics
Business
$399 / month
or $4,068/year and save 15%
Features
- 1.000 conversations per month included.
- Teams & role-based access
- Remove Watermelon branding
- Compliance features (GDPR deletion, expo
- Automatically sync your AI Agent data
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Watermelon B.V..
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Online Store
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Edit customers
Customer data
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View products
Products, product listings, collections
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View orders
All order history for the last 60 days
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Edit Online Store
Checkout page, Online Store page content on a path controlled by the app
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