WAX: WhatsApp & RCS Marketing

WAX: WhatsApp & RCS Marketing

Pricing
$499/month
Rating
4.8 (63)
Developer
Wax IO

Sell more with WhatsApp & RCS: automated flows, campaigns & abandoned cart recovery for your store.

Reach your customers where they read every message: WhatsApp and RCS. WAX syncs with Shopify to power personalised campaigns and automations that drive revenue, from welcome series and abandoned cart reminders to order tracking and win-back flows. Design rich messages with visuals, product carousels and quick-reply buttons, target the right segments using your store data, and measure sales in real time. Trusted by leading retail brands to turn conversations into conversions.

Reach your customers where they read every message: WhatsApp and RCS. WAX syncs with Shopify to power personalised campaigns and automations that drive revenue, from welcome series and abandoned cart reminders to order tracking and win-back flows. Design rich messages with visuals, product carousels and quick-reply buttons, target the right segments using your store data, and measure sales in real time. Trusted by leading retail brands to turn conversations into conversions. more
  • Automated WhatsApp & RCS journeys: welcome, cart recovery, order updates & more
  • Rich WhatsApp & RCS campaigns with carousels & buttons, targeted by segment
  • AI & Inbox : AI agent answers 24/7 and hands off to your team in a shared inbox
  • Track reads, clicks and revenue generated by every campaign and automation
  • Build flows in Composer or let your AI assistant run WAX through the MCP

Languages

English

Works with

  • Crisp
  • Gorgias
  • Klaviyo
  • Splio
  • Yotpo
  • Zendesk

Pricing

Choose the plan that best fits your business.

Growth

$499 / month

WhatsApp fees + WAX markup

Features

  • Full access to WAX tool
  • VIP Support
  • Triggered scenarios with Shopify
  • Campaign tool
  • IA Users sentiment analysis
  • Inbox and advanced dashobarding

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (63)

Overall rating
4.8
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 9, 2026

Wax a complètement transformé notre relation client chez La Belle Boucle. On l'utilise depuis un moment pour tout ce qui est expérientiel, suivi de colis, demandes d'avis, campagnes VIP, lancements en avant-première etc. et notre communauté adore recevoir nos WhatsApps. Le taux d'engagement est sans commune mesure avec les autres canaux. On vient de commencer à travailler l'aspect business avec des flows orientés rentabilité, et les premiers résultats sont vraiment très encourageants. Une app intuitive, une équipe réactive, et un canal qui crée une vraie proximité avec sa base. On recommande les yeux fermés.

La Belle Boucle
France
3 months using the app
March 28, 2026

Les frais fixes de l’application sont élevés et sont facturés même lorsque le service n’est pas encore utilisé, notamment pendant la phase de configuration du compte. Cette étape nécessite du temps, avec une période de “chauffe” avant de pouvoir exploiter pleinement l’outil via des campagnes. Cela retarde les performances et rend le retour sur investissement moins intéressant.

ROXY NAILS PARIS
France
4 months using the app
July 4, 2024

Easily the best app for Whatsapp in the market. it connects with Klaviyo as well and also the core team is very responsive to the new requests on development. So definitely recommend!

Life of Colour
Australia
8 months using the app

Support

App support provided by Wax IO.

Developer

Wax IO

86 rue Voltaire, Montreuil, 93100, FR

Launched

July 28, 2023

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, Online Store, other data

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, third-party fulfillment, order edits

  • Edit discounts

    Discount codes and promotions

  • Edit Online Store

    Checkout page

  • Edit other data

    Publications of products on sales channels

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