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Sell more with WhatsApp & RCS: automated flows, campaigns & abandoned cart recovery for your store.
Reach your customers where they read every message: WhatsApp and RCS. WAX syncs with Shopify to power personalised campaigns and automations that drive revenue, from welcome series and abandoned cart reminders to order tracking and win-back flows. Design rich messages with visuals, product carousels and quick-reply buttons, target the right segments using your store data, and measure sales in real time. Trusted by leading retail brands to turn conversations into conversions.
- Automated WhatsApp & RCS journeys: welcome, cart recovery, order updates & more
- Rich WhatsApp & RCS campaigns with carousels & buttons, targeted by segment
- AI & Inbox : AI agent answers 24/7 and hands off to your team in a shared inbox
- Track reads, clicks and revenue generated by every campaign and automation
- Build flows in Composer or let your AI assistant run WAX through the MCP
Languages
English
Works with
- Crisp
- Gorgias
- Klaviyo
- Splio
- Yotpo
- Zendesk
Categories
Pricing
Choose the plan that best fits your business.
Growth
$499 / month
WhatsApp fees + WAX markup
Features
- Full access to WAX tool
- VIP Support
- Triggered scenarios with Shopify
- Campaign tool
- IA Users sentiment analysis
- Inbox and advanced dashobarding
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (63)
Wax a complètement transformé notre relation client chez La Belle Boucle. On l'utilise depuis un moment pour tout ce qui est expérientiel, suivi de colis, demandes d'avis, campagnes VIP, lancements en avant-première etc. et notre communauté adore recevoir nos WhatsApps. Le taux d'engagement est sans commune mesure avec les autres canaux. On vient de commencer à travailler l'aspect business avec des flows orientés rentabilité, et les premiers résultats sont vraiment très encourageants. Une app intuitive, une équipe réactive, et un canal qui crée une vraie proximité avec sa base. On recommande les yeux fermés.
Les frais fixes de l’application sont élevés et sont facturés même lorsque le service n’est pas encore utilisé, notamment pendant la phase de configuration du compte. Cette étape nécessite du temps, avec une période de “chauffe” avant de pouvoir exploiter pleinement l’outil via des campagnes. Cela retarde les performances et rend le retour sur investissement moins intéressant.
Easily the best app for Whatsapp in the market. it connects with Klaviyo as well and also the core team is very responsive to the new requests on development. So definitely recommend!
Support
App support provided by Wax IO.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, Online Store, other data
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View customers
Customer data
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View products
Products, collections
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Edit orders
Assigned fulfillment, draft orders, order fulfillments, merchant managed fulfillment, all order history for the last 60 days, returns, third-party fulfillment, order edits
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Edit discounts
Discount codes and promotions
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Edit Online Store
Checkout page
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Edit other data
Publications of products on sales channels
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