Reviews (44)
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I was having an issue with the app that I couldn't figure out. I requested help with the issue and the response (so quick in responding) I received was outstanding. Webtex was so helpful and understanding of my limited experience with such things. They were able to get in and fix my issue (I didn't have a button turned off...ugh). The team found it, easy peasy!
I highly recommend getting this app.
If you have any issues as I did, they are there to help!
Thank you.
I did a lot of research before deciding to go with Webtex Product Reviews. I love that it's free, of course! There are some great features, all of which are customizable. My shopify theme does not support Shopify 2.0, so I couldn't get the stars and review widgets to work with a simple "click" in my product template. Vitali at Webtex went above and beyond to go into my liquid templates and manually code in the widgets. Thank you so very much!
Thanks so much for your review! 😊 I’m happy we could get everything set up just right for your store. If you ever need a hand with anything else, I’m always happy to help! 🚀⭐
Webtex Product Reviews has been an excellent addition to our Shopify store. It’s a simple yet powerful tool that lets us showcase customer reviews, which has significantly boosted our credibility and sales.
Thank you so much for your wonderful review! 😊 We're thrilled to hear that Webtex Product Reviews has been a valuable addition to your store and has helped boost your credibility and sales. If you ever need any assistance or have any feature suggestions, we're always here to help! 🚀
The app doesn't publish to my website. So my customers cant leave a review
Hi there,
Ouch, our first 1-star review really breaks our heart 💔😢. We pour so much love into our app, and it hurts to know you didn’t get the experience we aim for.
I wish you’d reached out to us – we could’ve helped. It’s most likely that the widget just needs to be added to your theme’s customizer. If your theme doesn’t support it, we’re more than happy to add it manually for you.
If you ever decide to give our app another try, we're here to help and ensure everything works just right 🙏.
Excellent review app, easy to set up and customize. It has many features you could only find on paid apps, such as fully customized customer emails, what items to include for reviews, and more. We had lots of questions during testing and implementation during the Christmas holidays, including asking for some changes to suit our brand, and the support team (kudos to Vitali!) was immediately available to help. Superb customer service and robust, high quality app. We are happy to have found Webtex!
Thank you so much for your fantastic review! 😊 We are happy to hear that you're enjoying the app and its features. It was a pleasure helping you get everything set up, especially during the busy holiday season. 🎄
Your kind words mean a lot to us (and kudos back to you for being such a great customer)! If you ever need further assistance, we are just a message away.
Great app, love it! Very user friendly, easy to install and the customer care is quick and useful. Love the multilanguage support and automated emails, plus it doesn't slow down your product page. Strongly recommend!
Thank you so much for your wonderful review! 🌟 It’s amazing to hear that you’re enjoying the app and finding it easy to use. Multilanguage support and automated emails are features we're especially proud of, so it's great to know they're working well for you. 😊
Our team is always here to provide quick and helpful support whenever you need it. Thanks for recommending us 💙
We’ve been thoroughly impressed with the Webtex Product Reviews app. The clean and intuitive layout makes it simple to use, both for setting up and managing reviews. The interface is thoughtfully designed, ensuring a seamless experience for our team and customers alike. It’s rare to find an app that combines ease of use with such a polished presentation.
The standout feature for us has been the customisation options, allowing us to tailor the review display to match our brand perfectly. Additionally, the detailed analytics provided give us invaluable insights into customer feedback and trends. The customer service team has been exceptional, always quick to assist and highly knowledgeable. Their personalised support has made integrating the app into our store effortless.
We’ve tried several review apps in the past, but Webtex truly stands out. It’s reliable, user-friendly, and has significantly enhanced the trust and engagement on our store. Highly recommended for any Shopify merchant looking to showcase genuine customer feedback with style and efficiency.
Great UI, great customer service. Also love the customizability of the email templates!
Thanks for your kind words! We're glad you’re enjoying the UI and the flexibility of the email templates. If you ever need anything, we’ll be happy to help! 🚀
Great app easy to use, e-mail automation is a really nice feature and the e-mails are easily customizable.
I've only just started using Webtex, but it seems to work very well - straightforward to get working, does everything I expected, has lots of ways to customize... plus its free!
Normally I would use a product for a bit longer before posting a review, but what makes me confident that it deserves 5 stars is the amazing customer service! I had a question about it, and the response was super quick and warm - they genuinely seemed to want to help as best as they could.
Thank you for the lovely review 🙌 We're really glad you’re enjoying the app so far - and even happier that our support could be there when you needed it. Don’t hesitate to reach out anytime.