Reviews (117)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to significantly increase abandoned cart recovery rates, with some noting improvements from 5% to 45%. It features customizable WhatsApp contact badges and detailed analytics that aid in refining marketing strategies. Key functionalities include confirming COD orders and sending discount reminders, which boost customer engagement and sales. Merchants also appreciate the user-friendly interface, easy installation, and responsive customer ...

April 27, 2023

The app is great!Good service. It is easy to install and the customer service are quick to respond to my questions. Thank you

Waf Store Lebanon
Lebanon
1 day using the app
May 12, 2022

Just set it up and it seams very user friendly and I am looking forward to using it. The support is excellent. Very happy so far :)

OSHKA
Israel
About 7 hours using the app
September 24, 2021

So far so good. Tech help is good and efficient. We will install on another site as we are happy with it.

PINND UK
United Kingdom
About 6 hours using the app
September 21, 2022

This app does not work properly! I made two test orders with different numbers and never received a WhatsApp shipping confirmation. Their support team takes days to respond via email. On their chat I never even received a response. Then they come up with excuses as in the mobile provider is the problem or I didn't opt-in (but I never got an opt-in request). In my statistics I can see that barely ...

COFFEE LOVER
Germany
6 days using the app
Apex Apps replied September 21, 2022

Hello Mariella,

First of all, our team has responded to your demand but you had a problem with your emails.

Secondly, we don't really appreciate the fact that you threaten ...

Edited May 15, 2023

WhatsApp Abandoned Cart & Chat Sweethelp provides robust analytics and insights into customer behavior, allowing us to gain valuable knowledge about our target audience. By analyzing metrics such as click-through rates, conversion rates, and engagement levels, we can refine our strategies, optimize our messaging, and continuously improve our sales recovery campaigns. These data-driven insights ...

ClimSale
Canada
About 5 hours using the app
December 21, 2021

Quick and fast resolution. Had some queries about payment charges, clarified that they didn't update the FAQ page, hence was relieved.
Will continue to support the app and the team. Thanks.

LabelDC
India
About 3 hours using the app
October 16, 2021

Customer service was very helpful - super quick at responding and troubleshooting. Highly recommend.

Adelphi
Kenya
About 1 hour using the app
September 24, 2021

Tech Support is standout - found a small bug and it was resolved very fast by Ryan. We are happy with this app and will use again.

Coefficient Cycling
United Kingdom
About 1 hour using the app
December 6, 2021

Received fast and clear information on the app features. Good support and the support person was well-informed.

Quirkaboo
United Kingdom
24 minutes using the app
January 22, 2024

Bravo Mario

Martina Gioielli
Luxembourg
23 minutes using the app