WhatsApp Customer Service

WhatsApp Customer Service

by Sweethelp

WhatsApp Live Chat, WhatsApp Cash On Delivery, Abandoned Cart

5.0 of 5 stars(42 reviews)

WhatsApp Chat & Share

Enable WhatsApp Chat button to provide the best customer support. Increase your referral sales with the help of Whatsapp Share button.

WhatsApp & SMS Cart Recovery

Recover abandoned carts automatically via WhatsApp and SMS. Offer discounts, bring back lost customers & boost your revenues with WhatsApp.

COD & Order Notifications

Notify your customer about each order activity via WhatsApp & SMS. Send order confirmation & tracking and Cash on Delivery (COD) updates.


About WhatsApp Customer Service

Key Benefits of Using this app

  • Abandoned Cart Recovery : Recover your abandoned carts by sending automated WhatsApp messages and SMS. Grow your sales and boost your revenue.
  • WhatsApp Chat : Give your customers the best customer support by enabling the WhatsApp Chat widget on your store. We promise it won’t take you more than 30 seconds to install.
  • WhatsApp Share : Get free traffic by enabling the WhatsApp Share widget on your store. Let your customers grow your sales using WhatsApp.
  • Order Confirmation : Automatically send your customers an automated order confirmation notification via WhatsApp. A customer doesn’t have WhatsApp? No worries, we send him an SMS instead of WhatsApp.
  • Order Shipment with tracking URL : To help you stay close to your customer, we send him an automated WhatsApp message or SMS when his order has been shipped. We also include the tracking URL.
  • Cash on Delivery (COD) : Send automated order verification & confirmation messages via WhatsApp and SMS. Don't bother with manual verifications anymore and save more time to grow your business with our WhatsApp COD feature. # WhatsApp Chat Provide quick customer support by enabling our beautiful WhatsApp Chat button. Engage with your customers via WhatsApp and grow your sales.
  • Multiple WhatsApp support numbers
  • Customisable WhatsApp Chat button (change colors, position, greeting message, etc.)
  • No code needed. # WhatsApp Share Let your business grow organically by enabling the WhatsApp Share button. Boost your revenues by letting your customers spread the word. # Automated WhatsApp & SMS Abandoned Cart Recovery Send Automated Abandoned Cart Recovery WhatsApp & SMS messages to get your customers back. Everything is done automatically via WhatsApp.
  • Automated WhatsApp & SMS messages are sent using our WhatsApp Business API-approved number. We charge you only when a message is successfully delivered.
  • Message templates are pre-approved by Whatsapp & available in 11 languages for now. # Smart SMS Delivery If the WhatsApp message is not sent, we automatically send an SMS instead of a WhatsApp message. # Provide quality customer service Provide a top-notch customer service via WhatsApp to boost your revenues. # Integrations Integrations with Gupshup, Twilio, Loox, Judge.me, Yotpo, Helpdesk, Live Chat, Klaviyo & Omnisend in the near future. Sweethelp is also an affordable alternative to Gorgias, Freshdesk, Intercom, Reamaze, Zendesk, Superlemon, Sendmation, HelpNinja and PushDaddy. Affordable Replacement for SMSBump, Tidio, Kustomer, Postscript, Carts Guru, Consistent Cart, Recart, Whatshelp, Privy, Superlemon, Whatsy, Boleto, Livechat, WhatsApp & Sendmation. Doesn't integrate with: Superlemon, Pushdaddy, HelpNinja, BiteSpeed, Privy & SMSBump, Viber, Telegram.

Integrates with

  • WhatsApp,
  • SMS,
  • WhatsApp Business,
  • Twilio,
  • Gupshup,
  • Abandoned Cart

Media gallery

Support

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    2% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Quirkaboo

Received fast and clear information on the app features. Good support and the support person was well-informed.

Estimulos Maternales

La app funciona muy bien y tiene muchas opciones en el panel de control. Además cuando he tenido dudas han respondido muy rápido por el chat

Tribe Inc.

Love the app and can't wait to see more add on features. Would be great if you can customize the theme colors for the opt-in etc.