SH: WhatsApp Chat & Abandoned

SH: WhatsApp Chat & Abandoned

Pricing
Free to install. Additional charges may apply.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.5 (64)
Developer
Apex Apps

Enhance your store with WhatsApp automation for abandoned cart recovery & customer support.

Sweethelp helps you recover abandoned carts through WhatsApp. It saves you precious time with its marketing automation & abandoned cart recovery tool which helps you monitor & improve your sales using real-time data. Sweethelp uses the best WhatsApp marketing techniques & allows you to reach customers & grow sales with automated and customizable WhatsApp templates, putting everything on autopilot so you can go along and run your business.

Sweethelp helps you recover abandoned carts through WhatsApp. It saves you precious time with its marketing automation & abandoned cart recovery tool which helps you monitor & improve your sales using real-time data. Sweethelp uses the best WhatsApp marketing techniques & allows you to reach customers & grow sales with automated and customizable WhatsApp templates, putting everything on autopilot so you can go along and run your business. more
  • Enable WhatsApp Chat button to provide the best customer support.
  • Increase your referral sales with the help of Whatsapp Share button.
  • Recover abandoned carts automatically via WhatsApp.
  • Offer discounts, bring back lost customers & boost your revenues with WhatsApp.
  • Notify your customer about each order activity via WhatsApp.
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

Arabic, English, Spanish, Italian, Portuguese (Brazil), and French

Works with

  • WhatsApp
  • WhatsApp Business
  • Twilio
  • Gupshup

Pricing

Free

Free to install

Charges apply for Abandon Cart Recovery, Order confirmation, Order Shipment & COD WhatsApp messages

All charges are billed in USD. See all pricing options

Reviews (64)

Overall rating
4.5
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
January 19, 2025

A big thanks to Kets for his incredible help with customization—such great support! The app is free, which is unbelievable for the value it provides.

Best app out there with tons of inbuilt customization features. Highly recommended!

House of Maryam
United Kingdom
7 months using the app
July 8, 2025

These guys are scamming people. They upgrade your plan without asking or taking your permission. I purchased 25$ package. But at the end of the month i get charged with 2000$. I mean is this a joke? Talked to their chat support. And they are not responding, instead of saying reinstall the app and we will give you discount. What a disaster!!!

Afrozeh
Pakistan
Apex Apps replied July 11, 2025

We're sorry to hear your experience, but we’d like to clarify a few important points.

First, in the Shopify ecosystem, app developers cannot charge or upgrade plans without a merchant’s explicit approval. All charges, including usage-based fees, are clearly presented by Shopify during the subscription process. In your case, the $2,000 charge was due to usage-based messaging that Meta charges for automated API messages, which is transparently outlined during setup and at multiple steps before approval.

Additionally, your recovered revenue from abandoned carts using our app was $38,573, which is over 10x ROI, this demonstrates the substantial value delivered compared to the amount spent.

We also looked into your support history and the messaging price was clearly communicated right from beginning.

We also responded to your emails promptly, and you had a direct WhatsApp line to one of our team members—which is not a common level of access most apps provide. If there's anything still unresolved, we're happy to assist and make things right.

October 2, 2024

Gratis BBB el mejor que encontré

Piso Maestro
Chile
Almost 3 years using the app
January 19, 2024

Questa app è molto utile, inizialmente abbiamo utilizzato la versione gratuita, ma grazie all'elevato numero di carrelli recuperati, abbiamo attivato la versione premium che ha molti vantaggi.

Ffitness
Italy
Almost 2 years using the app
January 3, 2024

Paziente e Professionale. grazie mille

DeaBioItaly
United States
Over 1 year using the app

Support

App support provided by Apex Apps.

Developer

Apex Apps

7 Bell Yard, London, ENG, WC2A 2JR, GB

Launched

May 20, 2021

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