Reviews (149)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversion rates through real-time support directly from product pages. It integrates seamlessly with Shopify, offering extensive customization options to match brand aesthetics and supports multiple agents and custom code insertions. The app is noted for its reliability without affecting site loading speeds, and the support team is praised for their swift and knowledgeable assistance. Merchants appreciate the continuous updates, smooth operation across all devices, and the valuable free plan.

October 13, 2023

Thank you for this awesome WhatsApp button, it works well and simple to install unlike the other ones.

SARLAZ fashion
Malaysia
1 day using the app
March 16, 2023

Très satisfait de l’application. Le service client est très réactif et professionnel.
Je recommande l’utilisation.

ORLOV ny
Guadeloupe
1 day using the app
April 15, 2022

Support was very fast and helpful. Hope the app gets more features with updates. A possibility to change the size of the logo would be great.

CARDORI
Germany
1 day using the app
SeedGrow replied April 16, 2022

Hi,

Thank you so much for your kind words!

Positive reviews from awesome customers like you help other merchants feel confident about choosing our app.
I appreciate the context behind your suggestion, and I'm favorable to this idea. Accordingly, we will be adding the suggested features soon.

Thanks again and I wish you a great weekend ahead!

Cheers,
Mika

November 5, 2023

Very helpful with helping to integrate it exactly the way I want it on my store.
Many thanks:)

Marmer Watches
Germany
1 day using the app
September 9, 2023

Great app, thanks

V Wine
Hong Kong SAR
1 day using the app
September 8, 2023

cool

Cotton In Lace
Indonesia
1 day using the app
September 17, 2022

worst app ever - no matter what WhatsApp number or link I add it catches some wrong number of another business - I sent so many emails - no reply from the team

The Goods Collective & Co
United Arab Emirates
27 days using the app
SeedGrow replied September 27, 2022

Hi there,

I'm sorry that you are not having a great experience as expected.
I believe it is just a little confusion while getting the app up and running.
Since our support had sent you a collab request in order to provide support for your store, and you approved it, how was it going?
If the app has been working now, would you please consider editing the rating?

Looking forward to hearing back from you soon!

Best regards,
SeedGrow Apps Support Team

February 15, 2023

perfect !!! Also the support is awesome. The reply on my email came within hours. They are helping me with my questions very nice.

waerchzueg.ch
Switzerland
About 16 hours using the app
October 27, 2022

Al pasar de los dias cambian el link de whatsapp y los dirige a estafadores. NO la usen por nada del mundo!

Mamba Hats
Dominican Republic
13 days using the app
SeedGrow replied October 27, 2022

Hi Mamba Hats,

Sorry to hear that the app isn't working as expected.

I believe this was just a glitch with the setup and I would urge you to send us a support request!
We provide a variety of ways for you to get in touch:
- Email: help@seedgrow.net
- Contact form in the WhatsApp Chat Widget Shopify app
- SeedGrow website: https://seedgrow.net/

Looking forward to assisting you.

Best regards,
Bean

October 6, 2022

The app redirected my customers to another number! Even removed and added the number again didn’t fix the issue! Waste for me the ads iam running

The Closet
United Arab Emirates
10 days using the app
SeedGrow replied October 9, 2022

Hi,

Sorry to hear that the app isn't working as expected.

I believe this was a mistake with the setup and I would urge you to give our app another try. We got in touch with you via email but there is no reply from you.

Since we didn't receive any support request from you, I would like to ask you to get in touch with our support team at seedgrow.net@gmail.com to solve any possible error you are experiencing.

Looking forward to hearing back from you soon!

Best regards,
SeedGrow Apps Support Team