Reviewbit Reviews via WhatsApp

Reviewbit Reviews via WhatsApp

Free plan available. Additional charges may apply.
Rating (4.5)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

July 19, 2020

Languages

Arabic, English, French, Italian, Portuguese (Brazil), Portuguese (Portugal), Hebrew, Indonesian, Turkish, Spanish, German, and Dutch

Works with

Loox, Judge.me, Yotpo, WhatsApp, stamped

Create and display social proof. Get star ratings, text reviews & photo/video reviews via WhatsApp.

A review app to send automated, personalized review requests. Which offers a notably higher conversion rate than email requests. The ease of sending photos & videos via WhatsApp will prompt customers to respond readily. Create an emotional bond with customers via an intuitive chat experience. Send separate follow-up messages for star ratings, and text & photo reviews and motivate customers to leave reviews. Display reviews in attractive widgets to spur hesitant buyers to make quick decision

A review app to send automated, personalized review requests. Which offers a notably higher conversion rate than email requests. The ease of sending photos & videos via WhatsApp will prompt customers to respond readily. Create an emotional bond with customers via an intuitive chat experience. Send separate follow-up messages for star ratings, and text & photo reviews and motivate customers to leave reviews. Display reviews in attractive widgets to spur hesitant buyers to make quick decision more
  • Personalized message templates that can be edited to match your brand voice.
  • Gather and Showcase Photo and Video Reviews
  • Multiple customizable display options to showcase user-generated content.
  • Send review requests in 11 languages from WhatsApp-Business API-verified number.
  • Send discounts to happy customers and offer prompt service to the unhappy ones.

Pricing

Pay Per Review

Free

  • $1.49 per video or photo review
  • $0.24 per non-video or photo review
  • $0.00 for no reviews collected

Free

Free

  • Up to 100 orders/month
  • WhatsApp review request
  • Customize review requests
  • Photos & videos reviews
  • Incentives via WhatsApp
  • Display reviews

ESSENTIALS (500)

$10/month

$0.025 per Conversation* + WhatsApp Charges

  • Up to 500 orders/month
  • Everything on Free Plan
  • Review follow-ups & reminder
  • Remove Reviewbit branding
  • After Delivery
  • Google rich snippets

ESSENTIALS (1000)

$15/month

$0.020 per Conversation* + WhatsApp Charges

  • Up to 1000 orders/month
  • Everything on the Essentials Plan
  • Photo reviews follow-up
  • Photo reviews reminder

Pay Per Review

Free

  • $1.49 per video or photo review
  • $0.24 per non-video or photo review
  • $0.00 for no reviews collected

Free

Free

  • Up to 100 orders/month
  • WhatsApp review request
  • Customize review requests
  • Photos & videos reviews
  • Incentives via WhatsApp
  • Display reviews

ESSENTIALS (500)

$10/month

$0.025 per Conversation* + WhatsApp Charges

  • Up to 500 orders/month
  • Everything on Free Plan
  • Review follow-ups & reminder
  • Remove Reviewbit branding
  • After Delivery
  • Google rich snippets

ESSENTIALS (1000)

$15/month

$0.020 per Conversation* + WhatsApp Charges

  • Up to 1000 orders/month
  • Everything on the Essentials Plan
  • Photo reviews follow-up
  • Photo reviews reminder

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

73 reviews

Overall rating
4.5
Counts per rating level
  • 78% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
March 27, 2023

I use this application for my e-commerce in Central America, because here everything is done by whatsapp.
The reviewbit widget on the product page is really nice. The developers fix small problems quickly.
Small downside: By default, customers have to make a choice to select an already written review. So we end up with a lot of similar reviews.

Florina
Costa Rica
3 months using the app
August 7, 2023

At Cookd, we love Review Bit and the team behind it. The team is super friendly and are always available to resolve our queries. The integration is simple and effective. The features are exactly what we need and we were able to customize the messages as well. We would recommend this product !

Cookd Shop
India
4 months using the app
Reviewbit.app replied August 8, 2023

Thank you, Gokul, for your wonderful review! We're thrilled that Cookd is satisfied with our product and support. Your recommendation means a lot to us. Please feel free to reach out if you need anything further. Happy cooking!

Thanks,
Nafih C

February 16, 2023

Recently started using the app and it is really helpful.
Collecting reviews on whats app and publishing them on the website makes the process simple for customers and business owners.
Had a few queries and the support team is extremely responsive. I received a call the same day itself and they solved my doubts within 2 minutes.
Highly recommend Reviewbit ❤️

Beauteous Bows
India
2 days using the app
Reviewbit.app replied February 16, 2023

Thank you for your kind review. We appreciate it. We are happy to be able to help you and your store 😊

Have a great day!

Nafih C

June 19, 2023

I am really struggling to get hold of the support, they dont respond. The first time it took a week and they advised that the issues were resolved after i had deleted the app.I then chose to try it again after receiving a whatsapp message from one of the founders that he was not able to respond as it was his wedding, however i chose to work with them again. Despite being on the upgraded plan i noticed by reviews were not being synced with Judgeme, causing havoc as our loyalty program is not issuing points for reviews left on Judge me. I reached out to support and Nafih advised that i need to upgrade. This was a few weeks ago, since then i had upgraded however no syncing of reviews took place. Im being charged for a service, however there doesnt seem to be any support on this app to day the least. I have sent an email to the founders and i am hoping they come back to me to resolve the issue. I do however get an impression that this is a very small company or a side line type of app which doesnt take any priority in terms of support for clients. So far im very disappointed and left looking for an alternative. However knowing what its like to have a small business i have provided ample opportunities for them to reach out to me or to resolve the issue, so far the silence is deafening....

Chris&Alley®
South Africa
About 1 month using the app
Reviewbit.app replied June 20, 2023

I am truly sorry to hear about the difficulties you've been experiencing with our support service. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for any inconvenience caused.

I want to assure you that we take your concerns very seriously. Our team is committed to providing the best possible service, and it's clear that we've fallen short in this instance.

Regarding the syncing issue with Judge.me, I understand that you've upgraded your plan and the problem still persists. This is certainly not the experience we want our customers to have. I will personally look into this matter and ensure that it gets resolved as quickly as possible.

We appreciate your patience and understanding in giving us multiple opportunities to rectify the situation. We are indeed a small team, but we are dedicated to our customers and strive to prioritize their needs.

I have reached out to you via WhatsApp. Could you please respond there, or feel free to contact us at info@reviewbit.app.

Thank you for your feedback, and once again, we apologize for the inconvenience.

Thanks,
Nafih C

November 18, 2022

I am still learning how to utilize the app. Whenever I have questions, I just need to leave a message in the chat box and Nafih will reply almost immediately. With all the shortcomings, I am still able to increase my review in a short while! Objective met!

by Momma Dee
Singapore
About 1 year using the app
Reviewbit.app replied November 18, 2022

We are really happy to hear that our app is helping you to collect more reviews.

Thank you for the wonderful review and have a nice day 😊

Nafih C

About this app

Launched

July 19, 2020

Languages

Arabic, English, French, Italian, Portuguese (Brazil), Portuguese (Portugal), Hebrew, Indonesian, Turkish, Spanish, German, and Dutch

Works with

Loox, Judge.me, Yotpo, WhatsApp, stamped

Built by Reviewbit.app

About Reviewbit.app

4.5 average rating

3 years building apps for the Shopify App Store

Support

Send a message

+91 9142373235

info@reviewbit.app

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