Wonderment Post‑Purchase

Wonderment Post‑Purchase

Pricing
From $99/month
Highlights
Works with the latest themes
Rating
5.0 (75)
Developer
Wonderment

Wonderment by Loop enables brands to communicate updates and deliver better experiences.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications. more
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Drive Repeat Customers
Highlights
Works with the latest themes

Languages

English

Works with

  • Shopify Flow
  • Checkout
  • Klaviyo
  • Gorgias
  • Postscript
  • Slack
  • Reviews Platforms
  • Attentive

Pricing

Starter Plan

$99 / month

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

  • Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

Plus Plan

$349 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • 24 Hour Response Time
  • Slack Connect Access
  • Quarterly Business Review
  • Webhooks
  • Headless Support
  • Custom Carrier Integration + Sections

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (75)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
June 2, 2022

We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.

Schoolyard Snacks
United States
Over 3 years using the app
Wonderment replied June 15, 2022

What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!

May 13, 2021

I used this app to get an understanding of how we're performing with (un)fulfilled orders in a second's glance. It's saved me a ton of time to focus on exception-based reporting. Beyond that, Brian is always willing and able to go above and beyond. From asking for feedback re: what other business reporting requirements would be helpful to jumping in with adhoc solutions in a pinch. Excited to see how this app continues to evolve as it's already great stuff!

Bobbie
United States
About 3 years using the app
December 7, 2021

There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.

Jones Road
United States
About 3 years using the app
March 3, 2021

Wonderment is a solid app and we're so glad we found it. Gives us great visibility into our customers' shipping statuses and they integrate with all our apps. Their team is super helpful and always open to feedback on new features. Highly recommend them.

Surely Non-Alcoholic Wine
United States
Almost 3 years using the app
August 18, 2023

Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.

QALO
United States
Almost 3 years using the app

Support

App support provided by Wonderment.

Or visit their support portal

Developer

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Launched

October 5, 2020 · Changelog

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