Wonderment Post‑Purchase

Wonderment Post‑Purchase

Pricing
From $99/month
Highlights
Works with the latest themes
Rating
5.0 (75)
Developer
Wonderment

Wonderment by Loop enables brands to communicate updates and deliver better experiences.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.

Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find ... more
  • No More Shipping Blindspots
  • Prevent 'Where's My Order?'
  • Communicate Delivery ETAs
Highlights
Works with the latest themes

Languages

English

Works with

  • Checkout
  • Shopify Flow
  • Klaviyo
  • Gorgias
  • Postscript
  • Slack
  • Reviews Platforms
  • Attentive

Pricing

Starter Plan

$99 / month

Plus 4 cents per shipment for Stores over 2000+ shipments/month.

  • Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
  • Up to 2,500 shipments/month
  • Branded Tracking Page
  • Best for self-service

Premium Plan

$189 / month

Plus a variable price per shipment for Stores over 2000+ shipments/month.

  • Everything in Starter, plus:
  • Included Onboarding
  • Advanced Reporting
  • Shopify Flow
  • Gorgias Integration
  • Automation Integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (75)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 9, 2023

A really great way to provide transparency to customers while also reducing the amount of emails people send asking "where's my order??" Julie in particular was helpful in getting our theme looking great and the team is quite responsive. I love having the klaviyo integration which sends notifications to customers about their order's journey.

Popov Leather®
Canada
Over 2 years using the app
August 18, 2023

Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.

QALO
United States
About 2 years using the app
December 5, 2023

Great app with comprehensive tracking page and flows to create a great customer experience. Team is amazing as well!

For Wellness
United States
Over 1 year using the app
March 19, 2023

Wonderment is one of my favorite tools in our CX tech stack. This tool has empowered us to be able to communicate the entire after fulfillment journey to our customers and across our team internally. It's so much more than just sending emails/sms on the package journey, it has literally given us the ability to stay proactive for our customers if something goes wrong during fulfillment.

...

feastables
United States
Over 1 year using the app
March 7, 2023

Wonderment is an amazing app that has transformed the way I manage my orders. The user interface is intuitive and customizable, making it easy to navigate and manage all my orders in one place.

The automated tracking updates and delivery notifications have been a game-changer for me, providing peace of mind and improving customer trust. Overall, I highly recommend Wonderment to any online seller ...

Laumière Gourmet Fruits
United States
Over 1 year using the app

Support

App support provided by Wonderment.

Or visit their support portal

Developer

Wonderment

6 Liberty Square, #2641, Boston, MA, 02109, US

Launched

October 5, 2020 · Changelog

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