Wonderment Post‑Purchase
- Pricing
-
From $99/month
- Highlights
- Works with the latest themes
- Rating
- 5.0 (75)
- Developer
- Wonderment
Featured images gallery
Wonderment by Loop enables brands to communicate updates and deliver better experiences.
Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.
- No More Shipping Blindspots
- Prevent 'Where's My Order?'
- Drive Repeat Customers
- Highlights
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Checkout
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Categories
Pricing
Starter Plan
$99 / month
Plus 4 cents per shipment for Stores over 2000+ shipments/month.
- Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
- Up to 2,500 shipments/month
- Branded Tracking Page
- Best for self-service
Premium Plan
$189 / month
Plus a variable price per shipment for Stores over 2000+ shipments/month.
- Everything in Starter, plus:
- Included Onboarding
- Advanced Reporting
- Shopify Flow
- Gorgias Integration
- Automation Integrations
Plus Plan
$349 / month
Plus a variable price per shipment for Stores over 2000+ shipments/month.
- 24 Hour Response Time
- Slack Connect Access
- Quarterly Business Review
- Webhooks
- Headless Support
- Custom Carrier Integration + Sections
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (75)
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
I used this app to get an understanding of how we're performing with (un)fulfilled orders in a second's glance. It's saved me a ton of time to focus on exception-based reporting. Beyond that, Brian is always willing and able to go above and beyond. From asking for feedback re: what other business reporting requirements would be helpful to jumping in with adhoc solutions in a pinch. Excited to see how this app continues to evolve as it's already great stuff!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Wonderment is a solid app and we're so glad we found it. Gives us great visibility into our customers' shipping statuses and they integrate with all our apps. Their team is super helpful and always open to feedback on new features. Highly recommend them.
Easy implementation and integration with both Shopify and Klaviyo to ensure a seamless experience for our team internally as well as our customers.
Support
App support provided by Wonderment.
Or visit their support portal