Wonderment Post‑Purchase
- Pricing
-
From $99/month
- Highlights
- Works with the latest themes
- Rating
- 5.0 (75)
- Developer
- Wonderment
Featured images gallery
Wonderment by Loop enables brands to communicate updates and deliver better experiences.
Loop acquired Wonderment! You can still look forward to the same great experience. Quickly find stalled shipments, shipping exceptions, and problem orders. Reveal patterns with your fulfillment and carriers. Own the complete post-purchase journey with proactive notifications.
- No More Shipping Blindspots
- Prevent 'Where's My Order?'
- Communicate Delivery ETAs
- Highlights
- Works with the latest themes
Languages
English
Works with
- Shopify Flow
- Checkout
- Klaviyo
- Gorgias
- Postscript
- Slack
- Reviews Platforms
- Attentive
Categories
Pricing
Starter Plan
$99 / month
Plus 4 cents per shipment for Stores over 2000+ shipments/month.
- Klaviyo, Postscript, Attentive, SMSBump, Recart Integrations
- Up to 2,500 shipments/month
- Branded Tracking Page
- Best for self-service
Premium Plan
$189 / month
Plus a variable price per shipment for Stores over 2000+ shipments/month.
- Everything in Starter, plus:
- Included Onboarding
- Advanced Reporting
- Shopify Flow
- Gorgias Integration
- Automation Integrations
Plus Plan
$349 / month
Plus a variable price per shipment for Stores over 2000+ shipments/month.
- 24 Hour Response Time
- Slack Connect Access
- Quarterly Business Review
- Webhooks
- Headless Support
- Custom Carrier Integration + Sections
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (75)
This app has been a game changer for us when it comes to tracking shipments. We can see shipment status without having to track each shipment individually. We are able to sort orders by their shipping status which allows us to quickly see what orders have problems and focus on those 1st. It integrates with Klaviyo so our customers are automatically notified when a shipment is delayed. All of this has dramatically cut down time spent on customer service. Main take away, this app has allowed us to become proactive instead of reactive when it comes to alerting customers about shipping delays. No more emails from customers saying Where the hell is my order! Last, but not least the app's customer service is super helpful and will fix issues quickly.
We moved from Malomo and have been on Wonderment for a year+. Wonderment offers tracking page customization (more revenue!) and also tells us proactively when orders are delayed by shipping carriers. Their service has been phenomenal (thanks Jess!) and our customers are happy. Set up and onboarding was fast and eas. Love the Klaviyo integration. This is a no brainer app for any e-commerce store.
What a wonderful review, thank you so much. We love how you've customized your order tracking page, especially the founder video and community group - you clearly care a lot about your customers, and it sounds like the investment is paying off. Win/win!
There is absolutely no excuse for not going above and beyond for your customers and providing a wonderful, on brand post purchase experience. So many brands stop putting forth effort when they acquire a customer, but that's when the real work starts. Wonderment has been huge in helping us keep our customers updated with their order, and has always reduced our cx tickets. As a plus, the onboarding is excellent and the entire team is top notch.
Best investment we have made all year. Highly recommend—great team, great service, a real game-changer for our business.
Wonderment is a solid app and we're so glad we found it. Gives us great visibility into our customers' shipping statuses and they integrate with all our apps. Their team is super helpful and always open to feedback on new features. Highly recommend them.
Support
App support provided by Wonderment.
Or visit their support portalMore apps like this
