Reviews (75)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 3, 2023

Big fan of the Wonderment team and the ease of using the app to power branded order tracking experiences. Really helpful for both our team and our customers.

Every Man Jack
United States
About 1 year using the app
December 6, 2023

We've had an incredible experience with Wonderment. not only has it drastically improved our customer experience with transactional and post-purchase messaging, but it drives revenue and helps us "brand" previously unbranded experiences. Plus, it's awesome to have all of the flows in Klaviyo (Wonderment team 100% built them out for us and all we had to do was give feedback and a green light).

Speaking on behalf of Rejuvia and 1-800-D2C, can't reccommend the wonderment platform and team enough!

Rejuvia
United States
About 1 year using the app
October 3, 2023

the klaviyo integration is seamless and the whole onboarding process is a breeze. if you're looking to improve your shipping notification efficiency, i highly recommend wonderment!

High Camp Supply
United States
About 1 year using the app
November 21, 2022

Wonderment has really been a game changer for our company. Compared to other solutions on the market, Wonderment stands out with its powerful dashboard and its ability to make reports and look at and filter all shipments by carrier, status, and more. The email for transactional emails have been so easy to implement and helped to increase open rates for our company by multiples. I've had nothing but the best experience working with their team. They are talented, kind, and responsive. Highly recommend the app!

Bokksu Market
United States
About 1 year using the app
July 22, 2021

Wonderment has helped transform my customer communication when it comes to my shipments. In the absence of improved delivery leadtimes, Wonderment is really effective in keeping my customers up to date at every step. Jess was pretty damn awesome in helping to set it all up and even integrating with Klaviyo. I'd thoroughly recommend using Wonderment to optimise your logistics and improve customer comms.

Case Monkey
United Kingdom
About 1 year using the app
October 3, 2023

Excellent app with an excellent team. The on-branded tracking page experience is an excellent and germane way to stand out in today's difficult and historically overcrowded ecommerce market.

OrnamentallyYou
United States
About 1 year using the app
October 3, 2023

Great to have a dashboard and reporting to surface problems with carriers and operations. Love having a tracking page on the store for customers to see status. Using the Klaviyo integration to segment customers as well. Super helpful team made getting set up a breeze!

Green Lumber
United States
11 months using the app
May 26, 2023

Wonderment is wonderful. It allows us to engage with our customers in a proactive and supportive way. We can address issues before they impact customer satisfaction. 5 stars.

Hiya Health | Essential Super Nutrients for Kids
United States
11 months using the app
May 12, 2022

Not only are the Wonderment functions easy to use and super insightful to better understand tracking trends for our customers, but the customer support we've received from Jess is FANTASTIC! Makes all the difference.

Uqora
United States
10 months using the app
Wonderment replied June 15, 2022

We are such huge fans of Uqora, and we are delighted to hear you are fans of us as well <3. Thank you for sharing this lovely review, and for being one of our first case studies! You are a dream partner and we are so lucky to work with you.

May 31, 2022

If you are building a BRAND you need to use Wonderment. It integrates perfectly with Klaviyo + it adds triggers beyond what Shopify would send by default. Imagine all you can build once you have those triggers on Klaviyo. And you get a branded tracking page to send your customers to. The team at Wonderment is super responsive and friendly, they'll help you every step of the way.

Duradry
United States
10 months using the app
Wonderment replied June 15, 2022

We love hearing that you've had a great experience working with us! Triggered shipping emails + order tracking page is a killer combo :).