Whiplash Fulfillment

Whiplash Fulfillment

by Whiplash

Modern e-commerce fulfillment, built to scale.

4.7 of 5 stars(55 reviews)

Global Shipping Made Easy

Our network of facilities throughout the US, UK, and Canada give you efficient and economical access to global markets.

SmartRate™ + Carrier Discounts

Utilize our negotiated discounts and SmartRate™ logic to decrease per package shipping costs, maintaining time in transit certainty.

Seamless Integration

Connect to Shopify in minutes. With real-time order and inventory syncs, we'll handle the shipping—you grow your business.


About Whiplash Fulfillment

Whiplash - Shopify Fulfillment

Whiplash is a network of over twenty shipping facilities throughout the US, Canada, and the UK, but it is much more than a sum of its physical capacities. Whiplash has built the most flexible e-commerce solution on the planet.

Ship from one facility or many. Work with our team to create rules and logic that will automate the decisions around your shipping program, creating a unique, branded experience with every shipment.

Negotiated ship carrier discounts, geo-routing logic, SmartRate™ blended ship methods, real-time order control—Whiplash is modern e-commerce fulfillment.

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Free to install

Pick and pack starts at $2.50, storage at $0.45 per month

Overall rating
4.7 of 5 stars
Based on 55 reviews

  • 5 of 5 stars
    93% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    2% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (3)

Most recent reviews

Dais Records

Completely changed our business for the better. Friendly customer service, incredible hands on warehouse managers (who have taken the time to get on the phone to work out issues and discuss growth), extremely patient with setup and helpful at each step of the way. A year later my partner and I (who spent a decade boxing our own orders and using our houses and office as a warehouse) have been bag, box, and shipment free - trusting whiplash to take care of the (literal) heavy lifting, and its free'd us up to focus on our business and creative endeavors. Love this team.

Apalain

We would struggle without them. The response was always super fast and you always deal with same people which makes it so much easier. It was a vital part of our business.

Sneakgallery.com

If you have a lot of extra time on your hands to constantly fuss and argue with your fulfillment center CHOOSE WHIPLASH. If you like cancelling orders because your fulfillment center doesn't unbox your stock and process it for a week at a time CHOOSE WHIPLASH. If you like dealing with attitudes from rude customer service CHOOSE WHIPLASH. If you like paying extra because your fulfillment center decides they want you to pay for their credit card processing fees CHOOSE WHIPLASH. If you want to run a successful business DO NOT, I REPEAT...DO NOT CHOOSE WHIPLASH. Move forward at your own risk. Imagine spending the first 2 hours of your work day fighting with the warehouse when you could be trying to focus on marketing or planning new products. We've been a customer of theirs for 3 years and we've literally watched the service go down the drain. If you sign up prepare to hear a lot of excuses.

Update: Literally 30 minutes after leaving the above review, my service with Whiplash was abruptly terminated. It turns out that not only do they not ship orders out on time but they also can not take criticism from a customer. This company is a complete joke. It needs new customer service and new management.

Update #2: So after terminating our service because we left a negative review Whiplash has now told us that we can not discard any goods and we must pay pick/pack fees and shipping fees to ship every item that we had in stock back to us. Also, Whiplash deleted our online account with them so all of our data on which customers returned items, requested returns, return date, etc. is basically gone or we're not allowed to see it. Imagine getting into a disagreement with your younger sibling as a kid and expecting them to be reasonable. Yep, that's how it is working with this company. Childish, petty, and vindictive.