Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its comprehensive features that manage wholesale business, customer groups, and volume discounts, making it ideal for B2B and B2C models. The app's performance is generally reliable, with a responsive and problem-solving support team. Some merchants suggest improvements like more customization and special coupon codes. A few have reported slow setup times and occasional glitches, but these are rare.

January 10, 2024

Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.

Particle Retail Staging
United States
Almost 3 years using the app