Reviews (194)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing wholesale operations effectively, highlighting its volume discounts, minimum order requirements, and pricing privacy controls. It integrates smoothly with various Shopify themes and boosts both business efficiency and customer satisfaction. The support team is praised for their quick and helpful responses in setup and troubleshooting. Merchants also value the app's easy integration, setup, and customization options tailored to wholesale needs.

January 10, 2024

Using this app is very frustrating. I wish this app would fix the documentation and have better customer support. I would only recommend this app for very basic integrations. There are a few major limitations and Shopify features your store must give up that this app does not make clear.
The documentation is outdated and very unclear. There are multiple spelling and grammar errors as if the person writing it has not learned English. If the team fixed this then we wouldn't need to contact their customer support so often.
Contacting the customer support for this app has been a painful experience. Every reply from their team has been vague as if they are trying not to answer questions. Clear documentation would fix this.

Particle Retail Staging
United States
Almost 3 years using the app