Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
September 29, 2023

Horrible customer service! I did not receive a response for days and then when I did it was automated and clearly did not actually read my request. I deleted the app and then tried again because I really wanted some of the functions and the price was good but again had horrible customer service. No response. Very frustrating and not worth the money AT ALL

Doc D's Apothecary
United States
5 days using the app
Edited August 21, 2023

Ever since Shopify updated their interface, the performance and reliability of the app have significantly deteriorated. We've encountered consistent issues during checkout, which have not only impacted our sales but have also eroded our customers' trust. While a 'temporary fix' was introduced, it remains flawed: wholesale customers experience erratic price changes if they navigate out of and then back to the checkout. Despite our numerous communications with both Shopify and the app developers, a permanent solution hasn't been provided. We appreciate the time during which the app served our needs, but I must express my diminished confidence in its current state.

Middlesex Textiles
United Kingdom
Over 2 years using the app
September 14, 2022

I honestly have no idea how someone could give this app 5*. We have been using for a couple of months and we have had nothing but issues. The team it seems doesn't know how to code their app. We tried to launch two ranges with them to trade only ahead of launching to the public. It was a disaster from start to finish! The 'tags' did not work. Our retail customers ended up seeing the whole range two months ahead when we planned which ruined the launch we had worked so hard on. Our trade customers were seeing crazy unknown prices for things, the VAT add on (which is the reason we went with them) doesn't work, it miscalculates the product. As soon as we can we will be removing this app and good riddance!

The Chocolate Gift Company
United Kingdom
8 months using the app