Reviews (142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effectiveness in B2B and wholesale settings, praising its ability to manage product visibility and access based on customer profiles. They appreciate the user-friendly interface and responsive support team that assists with customization and integration. The app is valued for its affordability and features like hidden prices and member-specific pricing, which enhance the shopping experience and positively impact business operations.
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after the uninstallation I was left with the purchase button visible only to logged in users. I don't know how to fix it, the fault is yours and your application dirtying my code
We first tried to make a b2b webshop with another platform but found out that that wasn't ok for us. So we went to shopify and found the apps of Wholesale Helper. These are great apps working very well for us. The team is great; they are always very much willing to help and are able to solve the issues we had and customization we needed for our webshop. So many compliments for them!
This app did not perform well for the needs of our store. We experienced a breach with the lock app on multiple occasions and after 6 months gave up and uninstalled. I would like to note that the developer was quick to reach out to resolve our issues. The responsiveness of the developer was greatly appreciated, however, this app was not a good fit for our needs.
I installed this app to keep one product from being visible unless the customer was logged in and tagged with a certain label. It was easy to install, create the tag and create a lock, however, it didn't work as intended at the outset because everyone could still see the product logged in or not. Then there was a change made and then even being logged in, they couldn't see it. Wholesale Lock support was finally able to resolve the problem, but we went back and forth on this for more than a few days, so just know that if you install this, there might be glitches, and it might take a while to get right, but they do stand behind their app and will help you fix it. Working great now. Thanks!
I needed a certain page to have a password login and the app works perfectly. Seth has great customer service and replied super fast when inquiring about the app, which was great because I was under the pump!
Thanks Seth
UPDATE: The support imediately contacted me and after a couple of individual code adjustments they made it work for me (this took a few weeks but they kindly didn't charge me for it). The predictive search is now quite slow and the number of results is still shown even though the products themselves are successfully hidden. Unfortunately doesn't support quick search. My locked products got successfully hidden everywhere but still showed up on the quick search.
Nice interface and lots of functions but the incompatibility with my theme's quick search sidebar makes it useless for me.
Hi we can most likely do the integration with your theme.
Not all themes are the same so sometimes requires manual integration after install. Please email themes@wholesalehelper.io and we will help.
-WH Team
Great customer service provided and so far the app has worked really well and has done the job needed it to do.
Seth and the whole team is great. There was some technical difficulty but they were patient and kind enough to fix it for us!
The support was excellent. Got help right away. Jawad was knowledgeable and quick to help. My search issue resolved right away. Thank you!
We coudn't really use it because it was incompatible with other apps in our ecosystem. After we removed the app some files were still left on our store that caused issues later on.